Organisations invest heavily in training, yet new research from Panopto reveals a growing disconnect between content creation and discoverability. Based on insights from 400+ L&D leaders, this report explores the business impact of the findability gap, the space between available training and employees’ ability to locate and apply knowledge when they need it.
Inside the report, you’ll discover:
- The searchability crisis in modern L&D
72% of organisations rely on their LMS as the primary access point for training, yet 58% say most content is unsearchable or inaccessible when employees need it. The result: content exists, but is effectively invisible. - The hidden business cost of poor findability
Employees spend valuable time searching across systems, intranets, SMEs, and external sources. For an organisation with 1,000 employees, even modest time recovery can add up to $1.2M in regained productivity annually. - Why engagement and ROI are at risk
Aligning learning to business goals is a top priority for 65% of L&D leaders, yet poor findability undermines engagement, measurement, and culture-building. If employees cannot find training, its impact cannot be measured or proven. - What L&D leaders want next
From AI-powered search and transcription to skill-tagging and integrated video knowledge platforms, the research highlights the capabilities learning teams see as critical to closing the gap.
