3 Responses

1. Plan, Do, Check Act
   I use Demings plan, do, check act. To ensure they review actions you could look at plan, do, review and use a balloon game. Split them into teams. Set a vague action person 1 blow, 2 tie, 3 pass and so on till final person pops. Checks wether they are clear of objective set. Run it a couple of time to get the improvements. Great fun but can get noisy.

2. guardian of the question
   Will
   I use a simple set of questions to do this (by “this” I mean getting delegates to review their actions since the last workshop; the ones they committed to achieving in the workplace. I think that was what you were aiming at)

   -Have you completed the actions?
   -If not, why not?
   -If yes, what went well, why?
   -what didn’t go so well? why?
   -What does that tell you?
   -What would you share with others?
   -What will you do next?

   Keeps is interactive and practicable and we all learn from each other.
   Rus

3. Interview another
   Will

   I thought maybe split them into pairs and get them to interview each other on the key points you want to find out. Then ask each person to feedback what they have found out from their partner, preferably using a flip chart so that you have a kind of documented report.