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Ask the Expert: Handling irate callers

Competency frameworks: The bubonic plague of training?

Training event aims to start a customer service revolution

Developing the developers

technology based time saving tips wanted

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Training trainers? Don’t teach them the systematic training cycle!

Search Results for: special

Ask the Expert: Handling irate callers

Competency frameworks: The bubonic plague of training?

Training event aims to start a customer service revolution

Developing the developers

technology based time saving tips wanted

News in brief

Delivering effective L&D on a tighter budget

In-house development that’s a degree better

Help on Freelance Contracts

Trainer’s tip: The good, the bad and the ugly of tendering

CBI skills plan for science and technology

Comment: The changing face of Britain

New training manager on the block

Taming the wolf at the door: Training on a shoestring

Apprenticeship bureaucracy scrapped

Dear diary: The adventures of a training director

Help with Tender Documents

Training Foundation celebrates tenth birthday

Online trading brings IT crowd out of basement

Training trainers? Don’t teach them the systematic training cycle!

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