My college's HR department is looking to set up a service level agreement with other departments and I have been tasked to write the SLA for training. I am not quite sure about the exact content of what should and shouldn't be included.
Can anyone help?
Gillean Hoehnke
2 Responses
Service Level Agreements
Send me your business address and I will post a couple of suitable samples from my training perspective
William
qed.training@amserve.com
Example
Let me have your e-mail address and I will send you one I created for the RNLI.