Service level agreements

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My college’s HR department is looking to set up a service level agreement with other departments and I have been tasked to write the SLA for training. I am not quite sure about the exact content of what should and shouldn’t be included.

Can anyone help?


Gillean Hoehnke

My college's HR department is looking to set up a service level agreement with other departments and I have been tasked to write the SLA for training. I am not quite sure about the exact content of what should and shouldn't be included.

Can anyone help?


Gillean Hoehnke

2 Responses

  1. Example
    Let me have your e-mail address and I will send you one I created for the RNLI.

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