Lest We Forget

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I think a common misconception many trainers share is the idea that their role is simply to pass on their knowledge, experience and expertise to others. In my opinion, it’s not; it’s about facilitating learning, which is a very different thing.  It’s different because knowledge alone does not change behaviour. To prove this point, I […]

What is the identity of learning in your organisation?

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Within an organisation, the identity of a department is connected to its sphere of influence and the impact the department has on others. The department’s identity encompasses how they are perceived internally at all levels. Why is this important for learning functions? The nature of the learning department means they need to collaborate with and […]

Driving Climate Change

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One of the last things I did before setting off on holiday a few weeks ago was pay the bill that would ensure that, to all intents and purposes, Glasstap will be carbon neutral for the next 12 months.  As before, we’ve worked with CO2balance to calculate our carbon usage and then offset this with investments […]

The Most Dangerous Coaching Question

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The entire self-help industry is based on a simple question: “What do you want?” With this one question, coaches and life transformation gurus conjure up your wildest dreams, innermost desires and best laid plans. And what you don’t realise is that this one question is precisely what prevents you from achieving those dreams. In fact, […]

Raising Awareness – with Granny’s Mixing Bowl!

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We’ve recently returned from driving around beautiful France. One of the highlights of our holiday was the two days we spent with friends in Bozel, high in the French Alps. Our friends live in a lovely home that they’ve remodelled using reclaimed and re-purposed materials, and it is utterly charming. A wall formed from old pallets […]

Personal development: stop procrastinating and start doing

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We are all prone to procrastination in various forms but I believe that the way we live and work now has only made this tendency stronger and easier. What is procrastinating anyway? It’s actually a kind of weird self-regulating failure and although most of us are aware that we procrastinate, we can’t seem to stop […]

How your personal style makes an impact on your brand

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As training professionals, most readers here will understand the impact of first impressions. When entering a room of learners or meeting a prospective client, you’ve got a very short time in which to win them over. In fact, research suggests that first impressions are made in just seven seconds. Within that time, people have already […]

Training mental wellbeing

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Do you pride yourself in having an open, caring organisation? Does employee welfare sit high in your priority list alongside a recognition that the more your people feel respected and engaged, the better the outcome not only for them but also for the business? Would it therefore surprise you to learn that 55% of workers […]

Conflict management: how to be generative rather than destructive

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There’s only one organisation that I have worked with, where people had physical altercations in the office. That doesn’t mean that the other organisations don’t have conflict – it just means that they enact that conflict differently, often in ways that are equally destructive. What I more often see is weaponised gossip, arguments about technical […]

Five ways to build confidence in your audience

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Training is a two-way interaction, so winning the confidence of the room is crucial for every trainer.  How do you build confidence in your learners? Make them feel like they matter and you care – it’s that simple… So many trainers are focused on delivering their content, to the detriment of the learning process. Of […]

The psychology of change: how companies should approach transformation

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The key to successfully implementing change in an organisation is psychological insight – understanding your people and what they need in order to adapt to it. No matter where you work or what you do, everyone is talking about the future — anticipating change and how it impacts our lives. Human beings have, of course, […]

Campaign learning: what is it and why does it tackle eLearning challenges?

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In the second part of her series on campaign learning, Issy Nancarrow outlines why marketing tools and techniques can be useful for learning providers and how to use them. A learning campaign is the process of using marketing alongside the delivery of learning or change interventions. The campaign delivers value by increasing awareness, engagement, communication, participation, […]

Introducing campaign learning: what’s wrong with our current approach?

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In the first part of her series on campaign learning, Issy Nancarrow looks at the failures of existing approaches to learning and what we can learn from the world of marketing when it comes to transforming the field.  Whether the audience comprises corporate execs or students engaged in education, the barriers that prevent learners from absorbing content […]

Are we feeding fear?

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Several times a week, I take the winding road up onto Dartmoor. Essentially the main link between Tavistock on the other side of the moor and Ashburton on this, it’s a perfectly useful road for much of the route, with lines down the middle and everything. It’s a somewhat different story on our side of […]

Ego, eco and intuitive leadership: a new model for disruptive times

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Transformational leadership does not go far enough to effectively guide businesses through disruptive times. A major shift in logic is needed to create a leadership style fit for today, argues Colin Williams, Frederick Holscher and Sharon Olivier of Ashridge Executive Education at Hult International Business School. At the risk of ‘crying wolf’ (after all, each generation thinks it […]

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