Is social media use of staff hurting your business

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Most of your staff will undoubtedly be active on social media and have profiles scattered around the web, but how could their private behaviour online be affecting the business that employs them? Behaviour online is never private, and many people seem to forget this quite easily. The internet, especially social media, is unforgiving. Once you […]

Countdown to Success

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Like a lot of people, I probably spend too much time on my phone playing games. A long-term favourite has been ‘The Chase’, but just recently I’ve been getting into Countdown, based on the long-running TV show.  Having tried Countdown once or twice on the ‘hard’ setting and being totally humiliated by a computer (I […]

Symptoms Or Cause?

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As Glasstap’s Training Design Manager, a large part of my job involves the process of creating training material for both Trainers’ Library and Managers’ Library. Another significant role, that I really love, is helping trainers pull together training sessions to deliver. The topics I get asked to assist with are many and varied; this week’s […]

What are the Pain Points for Training Companies ?

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If you are the owner, MD or senior player in a training company, I would like to ask you a simple question. What frustrates you the most in your business ? Please let me know. I am conducting research for my company.  If you respond, I promise to give you some tips and ideas to help […]

Post GDPR training for your workforce

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“We’re updating our terms and conditions…” I bet everyone is fed up with seeing that email subject line. However, the actual reasoning behind them is for everyone’s benefit – seriously! Long story short, they had to be sent out after the update to the GDPR, and the GDPR exists to protect your information from misuse […]

Soft skills: creating a good communications culture

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In order to drive continued success, organisations need to learn how to turn soft skills into the hard stuff of success. “The skills and ingenuity of our people are at the heart of prosperity,” said the opening statement of the 2017 CBI/Pearson Education and skills survey, a report which goes on to reveal that more than […]

Soft skills: preparing the leaders of tomorrow

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Leadership programmes are failing the soft skills test, but L&D has a golden opportunity to help teams prepare for the future. Rapid technology-driven changes in connectivity, knowledge, communication and geographical reach are forcing organisations to change the way they conduct their business. The problem is that our leadership development programmes are not keeping up. The […]

Starbucks and Unconscoius Bias

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Starbucks is closing its 8,000 US stores today so that its staff can receive training around racial bias.  It’s a reaction to an apparent example of racial bias, when, in April, two black men were arrested in a Starbucks store in Philadelphia, for simply sitting there. In reality, the two men had arrived early for […]

How accurate is our ability to self-evaluate? Are you as good as you think you are?

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Research published in 1999 revealed the existence of what’s known as The Dunning-Kruger effect. This is a cognitive bias of illusory superiority, where people judge themselves as better than others in all manner of areas, e.g. leadership, skills, performance. The reasons for this are many and varied. For example: we all have pockets of vulnerability […]

How to improve employee satisfaction amongst staff

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According to a survey by Personal Group, 55.6% of all UK workers are dissatisfied in their current role. This is an overwhelming percentage especially considering the fact that dissatisfaction accumulates over time and is arguably easy to avoid. Understanding what causes employee dissatisfaction The first step in tackling employee dissatisfaction is being aware of how […]

Breaking Through Procrastination: 4 Tips to Know

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You know that saying,  I’ll work on my procrastination, tomorrow?  It’s definitely applicable, right? In fact, as I’m writing this on procrastination right now, I have multiple tabs open on my computer, I just checked my phone, and I’m fighting off my brain telling me to grab another cup of coffee. Call it a generational […]

Changing Fixed Habits On Horseback

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As some of you will know from previous blogs, outside of work, one of my great joys is spending time with my horses, who are currently in livery on Dartmoor. I have two; one who is 25 and (officially) retired, and another that I trained from scratch, who will be 10 this year.  My ten […]

Back To First Principles

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In 2016 I became interested in data analytics and decided to do some learning on the subject. I started learning Excel and then I discovered R, a statistical programming language used for analytics and data science. Though it’s more difficult to use than Excel, I found R to be more flexible and enjoyable to use. […]

3 Ways To Improve Your Learning Potential At Work

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Whether you’re working on a degree, continuing education in your career or just wanting to brush up on some information at your current job, you need to figure out some ways to hack your learning. This will not only shorten the time it takes for you to learn the material, it also deepens the impression […]

Time to Scrap Topic Specific Courses?

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I got very excited recently when I read that Finland is set to become the first country in the world to get rid of all school subjects. From 2020, for children over 16, there’ll be no more science lessons, no more geography, no more history and no more boring maths!  What!? Have the Finn’s, respected […]

Finally Embracing Women Leaders as Women

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Some may think my life is weird. I’m a serious academic who loves teaching business to students from around the world. On the other hand, I teach karate to young elementary school kids. Yesterday, I was knee deep in business failure statistics and the latest marketing automation innovation. And last night I had to keep […]

4 Quick Fixes For Peak Networking & Productivity

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You’re always on the go.  If you’re like most professionals, you have to jot info down on a calendar in order to remember it and are voraciously looking for more time in each day. To make sure that you’re not forgetting the details while nailing down the major points, there are some quick hacks that […]

What’s Wrong With Starbucks’ Diversity Training?

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Starbucks is in some seriously hot water after a recent racist fiasco went viral, with protestors around the nation marching into the company’s stores to demand greater action on behalf of its corporate leaders. In response to the outrage that was spawned after the company called the police to arrest two innocent black men who […]

A Mindful Guide To Challenging Conversations

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A conversation that goes awry at work can feel nightmarish and become the source of prolonged mental agonising and gut-wrenching stress. We can easily get stuck in loops of rumination and catastrophising: Could I have said it differently? Did I stand up for myself? Why is Jim so unprofessional, mean and downright wrong? Why am […]

How to steer your business towards a learning culture

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Looking to nurture a learning culture among your employees? Rajeeb Dey, CEO of Learnerbly, offers a few key strategies to steer your business in the right direction. This is not the first nor the last time you’ll hear me talking about continuous learning. We should all know by now that the key to preparing ourselves […]