How to defuse tensions at work

kangaroos on grass field: tensions and conflict

Global conflict, political division, plus job and cost-of-living insecurity are being mirrored at work. Shifting the workplace mindset from adversarial to collaborative is crucial, says conflict resolution expert Jane Gunn.

How good are your listening skills?

a woman holding a seashell up to her face, listening skills

Listening to your team can transform communication, build trust and improve leadership effectiveness. But only if you’re doing it well. Dani Bacon and Garin Rouch of Distinction Business Consulting share common barriers to good listening and how to remove them.