Can we learn to be more emotionally intelligent?
Both nature and nurture will have an impact on how well we can manage our emotions, react to the emotions of others and successfully navigate through complex social situations. Some may find this easier than others, but fortunately our level of emotional intelligence does not have to remain static. Few would disagree that the presence […]
Why leaders need emotional intelligence more than ever before
Emotional intelligence in leadership could be the key to keeping client relationships strong, attracting the best talent, and helping your workforce succeed through technology transformation. Find out how… No one could argue that the digital economy, AI and machine learning aren’t bringing some truly outstanding advances to our business and personal lives. From health care to […]
How resilience underpins employee wellbeing
Having high levels of emotional intelligence has been linked with improved wellbeing and resilience. With this in mind, L&D teams have an important role to play in developing collective resilience among employees through times of high pressure and disruption. Greater individuality, along with reduced community and social responsibility, mean that the basic human emotional needs […]
Why I want to be more Charlie in 2019!
Sometimes, when I’ve had absolutely enough of Brexit (who hasn’t), I hand ownership of my laptop over to my dog, Charlie, who lightens the mood with a few posts of his own on Facebook. His spelling isn’t always what it should be, but his observations on life can be profound. 😉 Take today’s for example, when […]
Business Trends That Will Continue to Rise in 2019
On one hand, year-on-year enhancements are what makes organizations incredible; on other, firms can’t control huge numbers of the components that direct whether, state, income rises or not. The endeavors of one person (or even one organization) can’t counter 2019’s industry patterns or the broader overall financial picture. At present, it appears to be protected […]
THE FIVE HOUR RULE – successful people read
Tom Corley, whose list of best-selling books includes ‘Rich Habits’, ‘Change your Habits, Change your Life; and ‘Rich Habits, Poor Habits’, spent five years studying self-made millionaires. What he found is that success couldn’t be attributed to a good start in life, loving support from family and friends or even hard work. Of course, all […]
Why emotional intelligence is essential in the age of artificial intelligence
It has long been known that AI will affect workforces and markets. Robotic production lines will continue to erode manufacturing jobs. Self-driving vehicles will force drivers of trucks, trains and buses to look for alternative forms of employment that can utilise their skills. As AI improves, which is happening quickly, a much broader set of […]
Handy tips to improve your emotional intelligence (EI)
We are all born with intelligence and arguments abound on whether the intelligence quotient (IQ) we are born with can develop and grow or is fixed from the outset. When it comes to our EQ though – emotional intelligence – it is entirely different. For this is something that you can grow and develop and […]
5 Secrets to Become a Successful Entrepreneur
In order to become a successful entrepreneur, you might want to look at others who have achieved this goal before you and start asking some questions. The first mistake that you want to avoid is focusing too much on what they’ve accomplished. You see, the degree of their success may be attributed to some specific […]
Pros of Collaborative Working for Training Provide
Collaborative working has become a prime necessity for organisations, large or small, which have teams working on various projects – and training is no different. Fostering a collaborative working environment and making use of specific collaboration tools offers several benefits over conventional training methods. Overall, real-time team collaboration can make the process smoother when training […]
How to boost your optimism through self-awareness
Optimism is as easy as ABC – yes, really! The world is not divided into pessimists and optimists after all. We each have the capacity to be optimistic and passionate about life if we can just learn to breathe, relax and lean into being happy. Easier said than done – sure, of course it is! And […]
How to deal with people you just want to strangle
Dealing with challenging behaviour in the workplace is not easy, but there are tactics you can use to reduce conflict and take control of stressful situations. Sometimes we find ourselves in a difficult situation, where the behaviour or attitude of another person pushes all the wrong behavioural buttons and the choices they make, things they say […]
Negotiation Practices That Enhance Sales Profits
Working in sales is an exhilarating and challenging proposition. When you follow all the protocols you received in your sales training, you expect everything to work out well. Unfortunately, success is not guaranteed. A lot of sales executives find themselves in a situation which involves difficult negotiation. If a seller tasked with negotiating sales lacks […]
Emotional intelligence
The Route to Action Starts with Retention!
Trainers who attended my Trainers’ Masterclasses in 2018 will, I hope, recall three words that for me are key to successful training. They are Retention, Inspiration and Action and together, they describe what I believe a trainer must achieve – in that order. In short, the ultimate goal of any learning is action back in […]
Why integrity should be at the centre of your value system
Exercising your moral compass at work is an increasingly valuable quality, particularly in this digital age when we never really ‘switch off’ and values are all too easily manipulated. We live in a world of fake news, a world where we can reinvent ourselves online and fabricate our lives however we want to. If you are authentic in your actions and […]
How To Improve Employee Networking Skills
Networking is how businesses get off the ground in this day and age and improving networking skills is a necessity for any modern businessperson. Business Insider contends that having a strong network is immensely helpful to career advancement. However, networking isn’t some magical formula that a few people know and the others simply try to […]
Simplify and direct your management style with a ‘step-up mindset’
Type ‘Management Styles’ into Google and you will get over 13 million+ results. Anyone inspiring to become a manager (or existing managers) may very well be overwhelmed by this figure. Question: Where do you start when considering your own management style? Answer: Get the foundations in place. Simplify your management style and find a direction that suits you […]
Why empathy is a must-have skill
Empathy is a tough skill to develop and maintain, particularly in a busy, sometimes stressful workplace setting. But it’s a crucial attribute for ensuring colleagues work well together. Below are three development areas that can help employees to boost their interpersonal skills. Developing skills that are uniquely ‘human’ – such as active listening, caring and nurturing […]
Skills training: how to support and develop today’s graduates
As a new generation of graduates enters the workforce, training providers will need to adapt their methods according to the skills and preferences of these new young recruits and their employers. From healthcare and construction to sales and education, across the full spectrum of industries looking to hire graduates, there is a core set of […]
