What’s Wrong with Sympathy?

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COVID; it finally got me. My symptoms were mostly those of a cold, but it was exhausting nonetheless, and I decided to do what I’d insisted other team members do in the same circumstances. I took time off to relax and fight it. But I really don’t want your sympathy, and I’ll explain why. I […]

Reassessing unconscious bias

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No matter how much equality, inclusion, and unconscious bias training you run there is one area which may be letting you down. Almost invisible and taken for granted, your internal processes and computer algorithms may not be as even handed as you would like to think. Trusting that algorithms are unbiased is an easy assumption […]

The L&D performance imperative

The L&D performance imperative

Charles Jennings looks back at some of the lessons that learning professionals can use to improve L&D practises in the future.