Panic and the coronavirus pandemic: how to listen with presence in a time of uncertainty
Why we need to learn to listen, rather than answer in times of crisis.
Team cohesion: why it matters and how to build it
Team cohesion requires a good flow of communication, mutual understanding and unity of purpose.
Face to face, facilitator led training
In the last year, I have lost touch with main stream training trends due to a stroke. I am now getting myself back on my feet and, although training delivery is a thing of the past for me, I am still interested in the extent to which face to face , faciltator led training is […]
How to build resilience with high intensity thought training
Did you know you can use high intensity training for your mind as well as your body?
Critical thinking: the art of asking questions
How and when to challenge assumptions to get better results.
Team synergy: combining personalities for success
Organisations must understand the different personality types that exist within their teams.
Seven everyday mindfulness practices to enhance your wellbeing
Everyday ways to take care of your wellbeing.
VIDEO: Changing course in difficult situations
Recognising failure and moving on can be tough, but it’s also a great learning opportunity.
In-house team manager coaching
Hi there! I please need some advice on in-house coaching, as this is something we are looking to roll out (GROW model). What in-session coaching activities can I use with a customer services team manager to improve manager performance, and ultimately their teams performance? Also what out of session activities would you suggest? If there […]
Mindfulness for trainers: the value of kindness
Kindness is a powerful thing, especially in a work setting.
Employee experience: the value of feeling valued
Show your people what they’re worth.
The third secret of accelerated learning: design with variety in mind
Variety is the spice of life when it comes to learning design.
VIDEO: how to prepare for difficult conversations
How to avoid firing off emails in the heat of the moment.
Leadership: how to become an emotionally intelligent leader
Seven emotional skill sets all leaders need to cultivate
Sales Training
Hi, does anyone know what a sales funtion would spends on the following: – Sales Certification per person annually – Learning and development per person annually We are trying to make a business case and would be great to have some benchmark data. Many thanks, Andrew Hi, does anyone know what a sales funtion would […]
Graduate skills gap: nurturing business skills in young employees
For years now the headlines have shouted out that young people are not ready for the world of work. A British Chambers of Commerce survey said “young people need more support to make transition from education to work”. The statistics are scary: 88% of businesses think school leavers are unprepared for the workplace. 54% think graduates […]
Defining the skills gap: what can you actually do?
From Barking to Bangladesh, there is a skills gap. Quite literally at opposite ends of the world and everywhere in between there is a lack in crucial skills for employability and the workplace in general. I’m not talking about CV writing and interview technique – those are a given and if you don’t have these you’re […]
The second secret of accelerated learning: facilitate don’t train
Last time we looked at business focused and learner centred objectives, the most important of the five secrets. It’s the most important because without it, there is no focus, engagement or follow up. This time, we’ll look at the second of the five secrets, ‘facilitate don’t train’. At the time of first publishing these five […]
Five ways to make coaching work for your organisation
Are you and the staff in your organisation always busy, with lots to do with little time? Do you want to be your best, but have little ‘headspace’ to think and plan? Working alongside a coach can provide the time and space you need to focus on your priorities and can be life changing. As […]
Closing the knowing/doing gap: how to use neuroscience to apply learning on the job
Last year we were asked to design and deliver a leadership programme for a large global organisation. The programme had been running for a number of years with a different partner and the client told us that participants gave really good feedback on the event, but no actual change in behaviour had occurred. Our role […]
