Teaching clients to coach themselves

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Coaches may be excellent leaders, but we are only human, and we cannot be there for our clients 24 hours a day. In fact, in the midst of the current coronavirus pandemic, we cannot even be there physically for them at all, in many cases. Moreover, with so much uncertainty in the air, our clients’ […]

Coaching: how to reframe an isolation mindset

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Covid-19 has drastically changed what everyday life looks like for all of us. Struggling to cope with stay-at-home orders and learning to live under self-isolation protocols are challenges that many of our clients have never faced before. Indeed, in the midst of the current coronavirus crisis, we are all – physically, at least – more […]

Face to face, facilitator led training

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In the last year, I have lost touch with main stream training trends due to a stroke. I am now getting myself back on my feet and, although training delivery is a thing of the past for me, I am still interested in the extent to which face to face , faciltator led training is […]

In-house team manager coaching

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Hi there! I please need some advice on in-house coaching, as this is something we are looking to roll out (GROW model). What in-session coaching activities can I use with a customer services team manager to improve manager performance, and ultimately their teams performance? Also what out of session activities would you suggest? If there […]