Bums on seats data is still important – and absent bums matter too
Attendance doesn’t mean learning. But should you completely ignore bums on seats? In this real-world story, learning specialist Harri Savage shares how investigating this often-overlooked metric can reveal a lot about your learning culture.
Gut reflexes versus data investigation: A cautionary tale
When L&D problems emerge, it’s natural to have a hunch about where the fault lies. But should you rely on that gut reaction? Learning Specialist Harri Savage shares the cautionary tale of an instinctual response to low participation rates that almost a cost a business a quarter of a million pounds.