Increase The Completion Rates of Your Ecourse

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MOOCs (Massive Online Open Courses) are extremely popular. People use these to learn about a variety of subjects and connect with a variety of learning resources. This includes ivy league schools and world class speakers and instructors. In spite of this popularity, the completion rate of these courses is less than 10%. Now, many MOOCs […]

Competency frameworks: how can we beat cultural bias towards extraversion?

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Are you an “introvert” or an “extravert”? Chances are, you already know the answer to this question – as it’s the basis of many personality tests, a common topic of small talk and a very simple way in which to classify both ourselves and those around us. However, when we consider that these two types […]

A Strategy to Move to an Engaged Corporate Culture

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The workplace has changed drastically over the last few years. This is partially due to digital disruption, but also because the employer-employee relationship has changed. There are strong parallels between the characteristics of a modern employee and a modern customer; we have been describing employees as “internal customers” for some years now, without really analyzing […]

10 reasons to use video in L&D

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Everyone loves video, but does it help learning stick? Martin Baker looks at the research into its effectiveness. Our love affair with video it seems knows no bounds – YouTube statistics are jaw-dropping, with more than a billion users and hundreds of millions of hours of videos watched every day. Video is great at sharing […]

FAQ – New Name

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I’m looking for a creative / unique way to call FAQ’s for Training sessions. Typically when we talk about FAQs they aren’t actually Frequently Asked Questions at all, but questions that the Trainer creates that we think our participants will ask during our training. What would you, or do you, call your FAQ section of […]

Trainers – Who needs them?

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Increasingly businesses are wanting to put their learning on line. Turn it into an ‘app’. Make it accessible 24/7 from anywhere in the world. This (they argue) will mean more people are learning more of the time. Accessibility and flexibility is key. Yes… …and no. How many of you have fitness DVDs/games at home? What […]

3 Key Tips to Drive Customers to Your Startup

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When your startup or small business runs on a tight marketing budget, reaching out to the target audience becomes a daunting task. The market has many new and established competitors vying get the customers’ attention. To grab a market share for your new company, you need to be extra vigilant about the moves of your competitors. […]

Creating a Work Culture Focused on Cybersecurity

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Cybersecurity at the office doesn’t begin and end with the IT department. In fact, it takes everyone to truly create a secure network. That means you need to foster a culture of cybersecurity from the CEO down to the clerks and assistants. Everyone needs to know how to protect the network from viruses and hackers. […]

Is ‘radical candour’ really a new approach to management?

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If you pride yourself on your care and consideration for colleagues and your ability to sidestep potential conflict, you might smugly consider yourself to be doing rather well. But I have news for you: your lack of candour means you’re in dangerous territory known as ‘ruinous empathy’, or so says former Google executive Kim Scott, […]

Unfreezing the middle: how to unleash your middle management potential

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In just the last few months, I’ve heard many executives say, “We are frozen in the middle.” These leaders are frustrated that their organisations are stuck by misaligned goals, unclear accountabilities and poor handoffs between levels of leadership.   Others have added, “We have good people. What is going on?” Executives want help unfreezing the middle and […]

The secrets of simple graphics

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Because graphics are concerned with hand drawn images style and quality vary hugely amongst presenters, facilitators and others who use graphics in their work. Much like the way handwriting is a unique insight into someone’s personality, their humanity, hand drawn graphics offer us a similar observation. No two persons’ drawings are quite the same. It […]

Promoting the brand via Facebook video marketing

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If your brand doesn’t have a decent presence on Facebook, it’s like you don’t have a brand at all. Social media is where all the marketing is. These platforms give you access to your target audience. Facebook has over 1.13 billion daily active users. Some of these users already need your products or services; you […]

Winners and Losers

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On a recent holiday, I found myself watching some organised games for a group of young children. After each game, one family would be proudly congratulating their victorious child while thirty others were consoling disappointed and often tearful losers.  It made me think about the messages we give around motivation and reward. As trainers, we […]

5 elements of successful mindfulness

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Mindfulness is currently a hot buzzword in business thanks to proven research that a more mindful culture will help to drive high levels of agility, retention, talent development, customer service and innovation.  It also has many individual benefits for employees, such as sharpening your memory, focus and improving your resilience.  But what do L&Ds need […]

Remarkable employee onboarding practices

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Everybody knows that there are no second chances to rectify the first impression. It concerns not only separate individuals, but also companies that strive to entice best experts and devote a great deal of effort to engage them in an efficient way. HR managers are those people who are in charge of the onboarding process. […]

5 tips to help leaders develop skills to manage international teams

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Every individual deserves to work for a great leader. That’s easy enough to say, but how real is it? Consider this: one in two candidates applying for a management position is lacking leadership skills, according to a survey of 200 HR directors by Robert Half UK. That’s just looking at talent outside of an organisation. […]

Workshop Exercises

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Hi All Happy Friday! I’m due to run some data protection workshops over the next year or so and have been asked to make these department specific as each dept will have different issues around the DPA. The content isn’t a problem but I’d also like to get teams thinking about what specific challenges they […]

Workshop dynamics – understanding and shaping the flow

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Isn’t it strange that you can deliver the exact same workshop materials with two different groups and one session will go like a dream and the other can feel like an endless nightmare? Same materials, same trainer, completely different outcomes. The magic factor, of course, are the delegates themselves, their characters and the way they […]

Leadership? Not with these 5 practices

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The highest employment percentage since records began, the lowest unemployment rate since 1975: statistics such as these are fantastic tribute to the ongoing success of UK business.  Yes the future may be a little uncertain with the formal Brexit process about to start; but it seems as though we have a good platform on which […]

Addressing poor employee engagement with training

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A recent Gallup poll suggests that poor employee engagement is contributing to high staff turnover, as managers across the globe struggle to meet the needs of their staff. Of the 1500 employees surveyed, 24% of them described themselves as disengaged.  Statistics indicate that low engagement can often lead to decreased productivity, profitability and morale. Our […]