The real reason that your staff are leaving

Gemma Harding delivers some home truths for the community. No one is ever truly honest with their employer when they hand their notice in, for fear of never seeing a reference from them again, but there are often plenty of reasons why people look for greener pastures that would be valuable for managers to understand. […]
Does team building hold the key to success?

Within any organisation, the secret to improving performance and efficiency is teamwork. Nathan Angus explains how team building can be used to create stronger, more effective teams that improve the productivity of an organisation. Team building is an essential part of any organisational development strategy; an ongoing process that requires continued evolution in order to […]
How elearning helps training companies manage delivery

Elearning provides the ideal solution to the thorny issue of late registrations in the world of business training today, says Andre Philpot. Late registrations are a fact of life in the world of training today. Gone are the days when course providers could refuse anyone who applied less than a week before the start date. […]
Why team building is important to your business strategy

John McCarthy gives us some team-building tips. Throughout life, we all like to be made to feel worthy and appreciated, knowing that our presence is part of an essential drive towards a positive outcome. Within the workplace, job satisfaction is a vital element in ensuring the successful running of a business. In achieving this, it […]
Help employees focus on their development

Here’s a great video from Spidergap’s Alexis Kingsbury about 360 and CPD. For more info on Spidergap’s 360 Academy visit the website here Here’s a great video from Spidergap’s Alexis Kingsbury about 360 and CPD.For more info on Spidergap’s 360 Academy visit the website here
Rethinking training

As part of strategy month, Marcela Pineros looks at how we can improve our training methods. “We need to look at our training through the eyes of a shifting market and evolve the parts that make the most business sense.” This was the takeaway message I provided a client in a recent professional services engagement. […]
Do your staff hate their office?
Gemma Harding gives us a few tips to up the office productivity levels. The Google headquarters in Mountain View, California, with its primary coloured beanbags and well-stocked fridges, has become the stuff of legend. Notorious for their unorthodox and relaxed attitude to work spaces, with ‘fireside’ meeting pods and sofas that you can call your […]
360 Feedback v Positive Psychology: Are they compatible?

A couple of weeks ago I was taken by surprise by a comment from an associate; we met for coffee and were chatting through what is current for each of us at the moment. My colleague is a coach and talent consultant, and works with many leading companies, as I do. He told me that […]
How to get your coaching culture correct

Organisations that build a successful coaching culture will help drive high performance throughout the business, says Graham Scrivener It may not come as too much of a surprise to know that in a recent global survey, conducted by Forum EMEA in association with The Sales Management Association, coaching was rated as having the greatest impact […]
How to use profiling tools successfully

Profiling tools are rightly viewed with scepticism in some quarters, but Mike Cooney tells us how to use them effectively in conjunction with other methods. There are few activities in the learning and development world that have a more consistent and broad appeal than personality profiling questionnaires or psychometric tools. The profiles of which reveal […]
Failure: A training manager’s perspective

Training managers are increasingly faced with a need to justify L&D initiatives or hold their own against critical scrutiny from the higher levels. Kerry Bellamy questions, shares insight and invites debate around some possible failings of the training manager function. In a climate of reduced resources, increased targets and failing frontlines, there is little tolerance […]
How to change habitual behaviour by remodelling your brain

Amy Brann offers insights on how to alter negative behavioural habits which can impact the morale, engagement and trust of the people you work with. As professionals, do we fully appreciate how tiny differences in our behaviour can have significant effects on others? Identifying and controlling behavioural habits can be crucial to harnessing the profound […]
Practical people engagement – an excerpt

Written by Patrick Mayfield, Practical People Engagement will provide change leaders with a rich reference of practices and techniques on how to influence and lead people to new solutions. Here, we exclusively feature a short passage from it. How to waste £billions on projects What really happens if you ignore relationships on a project? What […]
Getting Past the Gatekeeper Training Activity

I’m rewriting training curriculum for “new hire” sales representatives in a call center environment. I’m looking for engaging activities for the class to practice this skill. Ideas? I’m rewriting training curriculum for “new hire” sales representatives in a call center environment. I’m looking for engaging activities for the class to practice this skill. Ideas?
Group game activity sites

Hi there, Where do you go to find the best, cutting edge, interactive group games/ activities? Hi there,Where do you go to find the best, cutting edge, interactive group games/ activities?
Tips for Handling High Staff Turnover

Generally, a high staff turnover is a sign that all is not well within a business. The UK average employee turnover rate is approximately 15%, but some industries by their very nature tend to rely on casual labour, temporary workers, or simply employees who have no intention of remaining with the firm for very long. […]
L&D industry insight: Matt Pierce

This time around, our insight comes from Techsmith’s Matt Pierce, who was also April’s podcast guest. Here we publish the unabridged version of the recent interview that takes in training technology, learner engagement and more besides. L&D industry insight: Matt Pierce by Trainingzone on Mixcloud This time around, our insight comes from Techsmith’s Matt Pierce, […]
Five suggestions for making training more memorable

Jason Silberman offers the community some pointers to make sure that session sticks in the memory. Training officers have to always think of how best to overcome the challenge of having to train and retrain their workers, and yet still have to answer repeat questions later. A key question is how to make the things […]
Seven top tips to build rapport with your audience

Julie Kertesz offers seven top tips to ensure you build great rapport with your audiences – whatever the occasion. We’ve all sat through them – those presentations where the speaker just doesn’t connect with the audience, leaving you feeling detached from the experience, that your time has been wasted, and more than likely, frustrated as […]
The importance of reflection

As training professionals we know that reflection is a good thing and we encourage our learners to do it. Needless to say, we also use reflection as a development tool for ourselves; right? Well, maybe not as much as we should. Jo Ayoubi investigates. Why is reflection so important? The science behind reflection is compelling. We know […]