Top 10 tips for designing effective 360 Feedback
Bespoke 360 Degree Feedback that aligns closely with an organisation's core capabilities, values and goals can be a development powerful tool. As well as supporting individuals with information to help them develop their key capabilities, an organisation-based 360 can also provide team, group and firm-wide data for your leadership and talent development strategy. If you're […]
Discovering the new world of Kirkpatrick and exploring what’s changed in learning evaluation
In the first of a series, DPG’s Mike Collins updates the evaluation process for us. A long long time ago When the Kirkpatrick Model was established back in 1954, it was instantly accepted as the industry standard approach to training evaluation. Today it is still the most frequently used model for training evaluation, but does […]
360 Feedback v Positive Psychology: Are they compatible?
A couple of weeks ago I was taken by surprise by a comment from an associate; we met for coffee and were chatting through what is current for each of us at the moment. My colleague is a coach and talent consultant, and works with many leading companies, as I do. He told me that […]
Shaking up Call Quality
Hi. I'm new to The Training Zone but not to L&D. Over the years, I've revamped the call quality form we use in our call centre (around 100 staff sell holidays) several times. It's time to change it again but I'm wondering if anyone has any suggestions/ideas of how to make the process a bit […]
360 pitfalls – The 10 big ones (and how to avoid them)
360 Degree Feedback can be a very powerful tool for talent development. What can go wrong, and how can you avoid the pitfalls? Jo Ayoubi gives us the essentials. Lack of clarity on objectives 360 is a complex process involving lot of different stakeholders; without clear objectives, and a strong reason for using 360, people […]
Using 360 Degree Feedback For Training Needs Analysis
At one big company I used to work in, part of our annual training budget process was a Training Needs Analysis – at the end of which we would come out with a plan for what training and development we were going to provide to our people. What an ordeal that was! We had to […]
A crowdsourced personality profile?
A while ago I wrote about an idea to use crowdsourcing to provide feedback and appraisal to employees. My views at the time were that there is a place for information sharing and some positive reinforcement within close teams, but that the nature of unstructured feedback can make it a double-edged sword. So let's hear […]
Tips for Improving and Increasing Responses to your 360 Degree Feedback projects
So you’ve finally pulled together your 360 degree feedback framework: you’ve built your customised questionnaire, ratings scales and reporting templates, and you’ve had the go-ahead from the budget holder to get started! All you need to do now is pick a start date, a finish date, press the big red ‘GO’ button, and all will […]
Are Your People Resisting 360 Degree Feedback?
Multi-source or 360 Degree Feedback is a very popular management and development tool and many organisations use it very successfully when developing the leadership and management skills of their people. The principle behind it is that structured feedback, from people with whom you have different working relationships can be a source of valuable insight and […]
Can we link or combine 360 data to create new insights for clients?
If you're an HR, Training or Talent consultants, it's worth considering how 360 Degree Feedback data can be used and combined with other data offer to offer new insights to your client. Data that can be combined creatively include basic HR data such as absence, sickness, qualifications, etc (which abound in most organisations!), data produced by processes such as […]
Superheroes of L&D: Episode 1
In the first episode of a new series, Stella Collins takes the world of L&D into superhero territory to try and solve the most common problems facing industry professionals. Dr Tick and the Curse of the Happy Sheet Our hero Craig has realised that the evil Dr Tick has preventing him from genuinely evaluating what […]
Delivering negative or constructive 360 feedback: what works best?
I’m interviewing for a book on 360 Degree Feedback for consultants, and am fascinated by the variety of consultants’ viewpoints on every aspect of 360, from how to sell the benefits in to their client, to the best way to coach someone through their 360 report. One area that is particularly interesting is how to […]
How to evaluate the ROI in employee training
Jason Silberman provides the community with an overview of the ROI landscape. Employee training is critical for an organisation's improvement and continued innovation. However, it’s actually an area which is hard to measure quantitative ROI. Given the wide share of budget many organisations spend on employee training, the need for effective tools to measure and […]
L&D industry insight: Kenneth Fee
Our insight into the L&D industry this month comes from Airthrey’s Kenneth Fee, who talks about how to navigate the myriad different models of evaluation, what best practice looks like, and more besides. A shorter version of this interview was featured in July’s podcast. L&D industry insight: Kenneth Fee on evaluation by Trainingzone on Mixcloud […]
Getting the most out of the evaluation investment
Adding to the conversation around this month's theme, Sarah Lewis poses a few evaluation questions. To design the most impactful evaluation process for your project, workshop or other intervention, there are some questions that need careful consideration: Who is the audience? Who is the audience for the data or information you are intending to produce? […]
Good training: A vital differentiator for delivering ROI and positive feedback
Patrick Mayfield takes a look at how tailored training gives you the edge when it comes to measuring effectiveness. Workplace change, cutbacks and increased pressure to deliver results are facing many companies today, which is why it is more important than ever to consider all costs and ROI related to any investment in training and […]
The art and science of evaluation
Hilary Briggs gives us some valuable advice about getting the most out of the evaluation experience. We’re all likely to have been on the receiving end of some form of evaluation in our professional lives – perhaps by the attendees of one of our sessions, by the manager who sponsored the session, or from our […]
Evaluation: Capturing impact
To kick off evaluation month, here's another great rumination on the subject from our resident experts, Kenneth Fee and Dr Alasdair Rutherford. People often speak, quite loosely, about 'evaluating learning', when what they really mean is evaluating the impact of learning. Meanwhile, far too much effort in evaluating learning is focused instead on collecting satisfaction […]
Future of instructor-led training
I was wondering if anyone had any comments about the future of instructor led training with particular reference to the ICT desktop training market? I was wondering if anyone had any comments about the future of instructor led training with particular reference to the ICT desktop training market?
Diagnosing your learning evaluation needs
Kenneth Fee and Dr Alasdair Rutherford are back with another great resource for all your ROI wants. Have you ever diagnosed your learning evaluation needs? Identification and analysis of needs is something L&D practitioners tend to associate with learning itself, often as the first stage of the systematic training cycle, leading to planning training interventions, […]
