Why reshuffles can be good for teams

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Boris Johnson’s cabinet reshuffle has grabbed recent headlines. Many political commentators saw it as an attempt by the PM to seize control rather than share power. How can leaders get this balance right, and how can you align your team after a big shake-up? The need for disruption Cabinet reshuffles are often a way for prime ministers […]

Values vs the Customer Experience

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I’ve been in dispute with one of our suppliers. It’s a rare event that causes the frustration that sometimes results in tweets that make me appear slightly more cantankerous than Victor Meldrew and slightly angrier than Mr Trump on one of his angry tweet days. (I’ve realised that I really only use my personal Twitter […]

Directors need training too

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What skills do you need to be a successful board director in today’s agile environment? Some skills such as leadership and communication almost go without saying, being intrinsic elements of a lifelong learning commitment which leads towards a position of responsibility. However, there are other skills which are equally important but perhaps do not receive […]

Strategy Creates Conflict

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You probably think that you have a strategy for your business. That is extremely unlikely. It’s unlikely because a strategy is a plan for what you’ll do in the future to achieve some objective or reach some goal. The problem is that your plans are in the future, and the future is uncertain, and you […]

How to create a culture of continuous learning

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So much of business discourse – be it in the media, the boardroom, or around the office watercooler – is dominated by discussion around how established companies will survive and thrive in light of sweeping technological and societal changes. Younger companies have less to worry about. Such changes are the foundation of their business models […]

Common sense in Business Management

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After more years than I care to remember, firstly in management myself with rising degrees of seniority, through to today running my own training and development organisation, it never ceases to amaze me that what I consider simple common sense just does not occur to many people. Is it just me? Have I clouded my […]

Leadership: the three top skills all leaders need

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You are probably used to tapping into a variety of skills, techniques and competences to manage people, teams and get the most out of them. You probably have to learn quickly to develop and foster what you don’t have. Despite this, you may not have thought about these three critical skills that supercharge performance, productivity […]

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