How to build a 21st century learning organisation in five steps

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There is something very satisfying about doing a good job in a domain that you are comfortable with, and where you are demonstrating your own expertise. And there are many highly skilled roles in the L&D function. I was talking to an LMS administrator at the Learning Technologies conference in mid-February. I could no more […]

L&D business partners: how to add more value as a profession

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I began my career as a learning and development professional in 1989 and in the intervening years, the sector has seen many changes. Today’s business environment is very different from the one I started out in and, in order to fully serve the organisations we work for today, it’s time for L&D to undergo a […]

Why reshuffles can be good for teams

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Boris Johnson’s cabinet reshuffle has grabbed recent headlines. Many political commentators saw it as an attempt by the PM to seize control rather than share power. How can leaders get this balance right, and how can you align your team after a big shake-up? The need for disruption Cabinet reshuffles are often a way for prime ministers […]

Values vs the Customer Experience

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I’ve been in dispute with one of our suppliers. It’s a rare event that causes the frustration that sometimes results in tweets that make me appear slightly more cantankerous than Victor Meldrew and slightly angrier than Mr Trump on one of his angry tweet days. (I’ve realised that I really only use my personal Twitter […]

Directors need training too

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What skills do you need to be a successful board director in today’s agile environment? Some skills such as leadership and communication almost go without saying, being intrinsic elements of a lifelong learning commitment which leads towards a position of responsibility. However, there are other skills which are equally important but perhaps do not receive […]

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