Managers Need Conflict Training
Managers need greater training in dealing with workplace disputes, a study by the Chartered Institute of Personnel and Development has concluded.The CIPD surveyed 1,200 employers and found that managing conflict at work costs the average employer nearly 450 days of management time every year – equivalent to two full-time managers. The survey also revealed a […]
The Way I See It…Identify and Nurture to Retain Talent
Tim Bradley managing director of Pecaso UK, argues that talent management is key for businesses to nurture its future leaders and offers tips on how to identify, develop and retain that talent. Talent spotting potential managerial staff and leaders from an early stage in their careers and nurturing them to become home grown captains of […]
Understanding Emotional Intelligence
Michael Massey, head of EQ Leadership Solutions and author of ‘The Knowledge: How to be an Effective and Emotionally Intelligent Leader’ looks at the theory behind EI and its implications for leadership skills. It was in 1990 that American psychologists Peter Salovey and John Mayer first aired their theory of emotional intelligence (EI). It has […]
New President for Management Institute
Sir Paul Judge, who led the buyout of Premier Brands, is the new president of the Chartered Management Institute.Sir Paul succeeds Gordon Page to become the organisation’s 29th President since it was founded as the British Institute of Management in 1947. Sir Paul’s previous roles include director of Cadbury Schweppes, chairman of Premier Brands, chairman […]
Case Study: Developing Facilitative Leaders
Leadership thinking has moved beyond the old command and control style to emphasising managers as “facilitators”, developing, guiding and bringing the best out of their staff. Bedfordshire Pilgrims Housing Association, which manages over 10,000 homes in and around Bedfordshire, recently put its 56 managers through a facilitative leadership course and the benefits, it says have […]
Management Training to Drive Improvement
Motor dealers have been test-driving a new professional management qualification specifically for their industry, as part of a campaign to improve standards in the sector. The Certificate and Diploma in Automotive Retail Management is part of a campaign launched by the motor industry’s sector skills council, Automotive Skills, to create excellence in management and leadership […]
The Way I See It… Management Development is a Business Priority
Emma Bell a partner at MacRoberts Solicitors believes that developing the people skills of managers is the key to unlocking a business’s full potential. A company’s manager is potentially its most valuable asset, yet all too often businesses promote individuals into a management role with no effective training or support.The inevitable result is less than […]
Welcome to The Leadership Economy
“The knowledge economy has not served us well, and not delivered real, sustainable value for our stakeholders, our companies, and our world,” David Taylor, author of the best selling book The Naked Leader, invites you to move into the next business age… Over the last 20 years we have spent billions of global currencies on […]
The Way I See It… Companies Must Wise up to Business Benefits of Training
Laura Kelly, International Marketing Manager of Thomson NETg explains why smart organisations build training into their strategic business plan. For any organisation that wants to get ahead and stay ahead, staff training and development should form part of a central business function – it is no coincidence that the world’s most successful companies invest heavily […]
Basic skills in decline
Schools minister David Miliband congratulated pupils today for a near 100% A-Level pass mark but says SHL; verbal and numerical reasoning skills are in decline.The experts in objective assessment show that in tests designed to assess the ability of candidates to deal with verbal and numerical information, graduate job seekers are scoring less well than […]
E-blunders cause embarrassment
Communications dilemmas triggered by e-politics are causing concern for employees; says a new survey carried out for the Department of Trade and Industry.The findings show that nearly a quarter of employees have suffered crossed-wires with colleagues or clients because their use of humour in an email has been misinterpreted. While as many as two in […]
Managers Lack Temp Employment Training
Many line managers don’t understand the rules of employing temporary workers, according to a new survey. The study by HR management consultancy, Reflect found that 69% of line managers did not understand the rules, while HR decision makers had confidence that procedures were being followed by management. Almost a third – 28% – of the […]
The Challenges for UK Management
A central challenge for leadership training will be to help managers move from the tradition of control towards talent development, according to Gary Ince, Chief Executive of the Institute of Leadership and Management. Ince believes that the UK’s traditional emphasis on control has been to the detriment of innovation. He explains: “If you look at […]
HR Managers Quit as Earnings Stutter
Resignations amongst HR managers have increased in the year to January 2004 as movements in earnings stuttered, according to research by the Chartered Management Institute and Remuneration Economics. The 2004 National Management Salary Survey reveals that despite a growth in the number of bonus payments, the average total bonus fell by almost £500, from £3,955 […]
The Way I See It… How E-Learning Can Spare the Blushes
Claudine Mclean of Structured Training explains the benefits of e-learning for a manager’s skills and ego. Senior or expert employees are often reluctant to publicly admit their need for skills input in areas where they feel they ‘should’ know everything already. Having reached a responsible management position on merit, it can be tough for high-ranking […]
Case Study: Diversity Training at Guy’s and St Thomas’ NHS Trust
Guy’s and St Thomas’ Hospital Trust has run a series of diversity action-planning sessions for its Board/management executive and for over 100 senior managers, clinicians and professional staff from its 11 directorates. “In the past, diversity had been HR-led and we wanted to mainstream it throughout the organisation,” said Carolyn Norgate, the Trust’s Head of […]
Busman’s Holiday for Managers
Britain is in danger of becoming a nation too afraid to put its feet up and go on holiday, according to a survey by the Chartered Management Institute. More than 3,000 managers were questioned, and the Institute found that work overload has reduced the number of managers prepared to use their full holiday allowance each […]
Managers Meeting Skills Challenge
One year on, managers in the UK are rising to the challenges set out in the Skills Strategy White Paper, the Government will has said. Minister for Skills and Vocational Educational, Ivan Lewis MP, acknowledged the impact of the new professional status for managers by celebrating the achievement of the 100th Chartered Manager.Mr Lewis recognised […]
Employers crack down on email abuse
Nearly one-third of UK organisations have dismissed staff for excessive or inappropriate use of email or the internet, according to a survey by the Chartered Institute of Personnel and Development.The survey of 356 employers established that e-mail abuse is a far bigger problem than internet misuse. It found that 60% of organisations reported problems with […]
The Way I See It… Valuing Leadership
Lynn Joy of Predaptive makes the case for switching focus from management to leadership skills. Many organisations are over-managed and under-led. Why? Often, leadership is the stuff that gets squeezed out by all the ‘management’ requirements.Part of the difficulty of leadership is that it is viewed as an attribute as well as an activity; this […]