The L&D performance imperative

The L&D performance imperative

Charles Jennings looks back at some of the lessons that learning professionals can use to improve L&D practises in the future.

A More ‘Us’ Balanced Business Scorecard?

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The Balanced Business Scorecard is a useful model that encourages organisations to measure effectiveness and success in a more rounded way,  considering alongside financial goals, internal processes, customers, and learning and growth.  Despite its obvious benefits however, the traditional Balanced Business Scorecard always felt a bit sterile and introspective to me. For example, when talking […]