What if we do not train them and they stay?

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Napoleon Hill conducted an extensive study of the 500 richest people in America to determine what made their companies highly profitable and consequently made them very rich; he made three discoveries. First, he found that each of these top people had certain skills, qualities and abilities in common. Second, he found that none of them […]

Drawing Attention to the SubConscious

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Sometimes, I think, learning requires no more than shining a light on what should be obvious; those things that are going on at a subconscious level. It’s like when we were watching Pitch Perfect the other day and learnt that Darth Vader means Dark Father in German. Except, apart from containing an embarrassing admission, this […]

Training sector must embrace vulnerable customers

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The financial services industry is under ever-increasing pressure to recognise and protect vulnerable customers and it is an area where banks, building societies and other financial institutions have made great strides in recent years. There is now an opportunity for other companies, organisations and industries to follow-suit and set an example, under the guidance of […]

Badge of Honour

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Have you ever been in a situation where you’ve felt conspicuous and out of place? Perhaps you’ve been alone in an empty train carriage when a group of rowdy youths have boarded? Perhaps, to use the old cliché, you’ve found yourself in the wrong pub, wearing the wrong football kit? Or perhaps, you’ve found yourself […]

An Opportunity to Re-set Organisational Culture

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“2020 – it’s been paradigm shattering”, I heard one leader comment recently. While business recovery plans are in motion, a new strategic direction is being set in many sectors and organisations. Fundamental questions are being asked such as, “Are our products and services relevant anymore? How do we pivot rapidly so we can capture market […]

Retraining the culture

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What is your first thought when training is mentioned? Is it perhaps learning a new skill in order to progress through the organisation? Or maybe it is the need to become familiar with a new piece of equipment or a software development? These are fairly standard training requirements and, whether delivered via a one-off module […]

Training is Dead. Long Live Learning.

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Ed Monk, CEO of the Learning and Performance Institute, of which I am a fellow, recently said, “Learning is now seen as important; its profile has been raised.” Learning is adaptability to change, and as the perceived rate of change accelerates, of course learning is important. The question that I have for you today is […]