Retraining the culture

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What is your first thought when training is mentioned? Is it perhaps learning a new skill in order to progress through the organisation? Or maybe it is the need to become familiar with a new piece of equipment or a software development? These are fairly standard training requirements and, whether delivered via a one-off module […]

Training is Dead. Long Live Learning.

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Ed Monk, CEO of the Learning and Performance Institute, of which I am a fellow, recently said, “Learning is now seen as important; its profile has been raised.” Learning is adaptability to change, and as the perceived rate of change accelerates, of course learning is important. The question that I have for you today is […]

Is learning and development essential for organisational survival?

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I have not worked with any organisation – private, public or not-for-profit – where continuous improvement has NOT been a part of the conversation. Often though the concepts of continuous improvement are applied to processes rather than people, and conversations about L&D are separate from the conversations about quality and improvement. As we look to […]

Count Your Little Wins; They Soon Add Up!

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After 10 years of procrastinating, my husband and I finally moved to France, in November. It might seem a strange thing to have done during a pandemic, especially as our move coincided with France being in total lockdown. But the truth is, I don’t think we’d have plucked up the courage to actually do it […]

How Delightful is Your Training?

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A few months ago, I found an old book of verse, long forgotten, on a bookshelf at my Dad’s house. I remembered it from my childhood but in fact it’s much older than that; it belonged to my Mum when she was a child. It has her name and address written neatly inside the front […]

Danger: Defunct rule ahead

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Do you know what you are doing? Of course you do! After all you’ve had the training, you’ve been doing the job for a while, and you have the comfort which comes from a sense of ‘we’ve always done it like this.’ Oh, wait a moment. Do historic processes and procedures still hold sway in […]

Protecting Quality Fee-based Training in L&D

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Fair Exchange is No Robbery September 2020 has been framed as the time that we all get to experience that ‘back to school’ feeling, returning to our pre-pandemic timetables and wardrobes. As newspapers, fly posters and the Government urge us back to office routines, town-centres and regular commutes, current evidence suggests that many of us […]

Is Too Much Feedback Negative?

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When someone says, “Can I give you some feedback?”, how does it make you feel? Do you feel excited, in anticipation of a gift? Or does a little nervous knot form in your stomach?  Have you noticed how much feedback is focused on perceived weaknesses? Perhaps that’s why so few of us enjoy either giving […]

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