An Opportunity to Re-set Organisational Culture

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“2020 – it’s been paradigm shattering”, I heard one leader comment recently. While business recovery plans are in motion, a new strategic direction is being set in many sectors and organisations. Fundamental questions are being asked such as, “Are our products and services relevant anymore? How do we pivot rapidly so we can capture market […]

Retraining the culture

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What is your first thought when training is mentioned? Is it perhaps learning a new skill in order to progress through the organisation? Or maybe it is the need to become familiar with a new piece of equipment or a software development? These are fairly standard training requirements and, whether delivered via a one-off module […]

Training is Dead. Long Live Learning.

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Ed Monk, CEO of the Learning and Performance Institute, of which I am a fellow, recently said, “Learning is now seen as important; its profile has been raised.” Learning is adaptability to change, and as the perceived rate of change accelerates, of course learning is important. The question that I have for you today is […]

Is learning and development essential for organisational survival?

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I have not worked with any organisation – private, public or not-for-profit – where continuous improvement has NOT been a part of the conversation. Often though the concepts of continuous improvement are applied to processes rather than people, and conversations about L&D are separate from the conversations about quality and improvement. As we look to […]

Count Your Little Wins; They Soon Add Up!

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After 10 years of procrastinating, my husband and I finally moved to France, in November. It might seem a strange thing to have done during a pandemic, especially as our move coincided with France being in total lockdown. But the truth is, I don’t think we’d have plucked up the courage to actually do it […]

How Delightful is Your Training?

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A few months ago, I found an old book of verse, long forgotten, on a bookshelf at my Dad’s house. I remembered it from my childhood but in fact it’s much older than that; it belonged to my Mum when she was a child. It has her name and address written neatly inside the front […]

Danger: Defunct rule ahead

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Do you know what you are doing? Of course you do! After all you’ve had the training, you’ve been doing the job for a while, and you have the comfort which comes from a sense of ‘we’ve always done it like this.’ Oh, wait a moment. Do historic processes and procedures still hold sway in […]

Protecting Quality Fee-based Training in L&D

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Fair Exchange is No Robbery September 2020 has been framed as the time that we all get to experience that ‘back to school’ feeling, returning to our pre-pandemic timetables and wardrobes. As newspapers, fly posters and the Government urge us back to office routines, town-centres and regular commutes, current evidence suggests that many of us […]

Is Too Much Feedback Negative?

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When someone says, “Can I give you some feedback?”, how does it make you feel? Do you feel excited, in anticipation of a gift? Or does a little nervous knot form in your stomach?  Have you noticed how much feedback is focused on perceived weaknesses? Perhaps that’s why so few of us enjoy either giving […]

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