Is learning and development essential for organisational survival?

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I have not worked with any organisation – private, public or not-for-profit – where continuous improvement has NOT been a part of the conversation. Often though the concepts of continuous improvement are applied to processes rather than people, and conversations about L&D are separate from the conversations about quality and improvement. As we look to […]

Count Your Little Wins; They Soon Add Up!

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After 10 years of procrastinating, my husband and I finally moved to France, in November. It might seem a strange thing to have done during a pandemic, especially as our move coincided with France being in total lockdown. But the truth is, I don’t think we’d have plucked up the courage to actually do it […]

How Delightful is Your Training?

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A few months ago, I found an old book of verse, long forgotten, on a bookshelf at my Dad’s house. I remembered it from my childhood but in fact it’s much older than that; it belonged to my Mum when she was a child. It has her name and address written neatly inside the front […]

Danger: Defunct rule ahead

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Do you know what you are doing? Of course you do! After all you’ve had the training, you’ve been doing the job for a while, and you have the comfort which comes from a sense of ‘we’ve always done it like this.’ Oh, wait a moment. Do historic processes and procedures still hold sway in […]

Protecting Quality Fee-based Training in L&D

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Fair Exchange is No Robbery September 2020 has been framed as the time that we all get to experience that ‘back to school’ feeling, returning to our pre-pandemic timetables and wardrobes. As newspapers, fly posters and the Government urge us back to office routines, town-centres and regular commutes, current evidence suggests that many of us […]

Is Too Much Feedback Negative?

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When someone says, “Can I give you some feedback?”, how does it make you feel? Do you feel excited, in anticipation of a gift? Or does a little nervous knot form in your stomach?  Have you noticed how much feedback is focused on perceived weaknesses? Perhaps that’s why so few of us enjoy either giving […]

Powerful Strategies for Impactful Sales Training

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Sales training is a valuable investment in your business. To ensure your initiatives produce lasting results, you need to plan the structure, delivery, and follow-up of the training you offer right from the word go. The following five strategies of effective sales training will optimize the return on your investment in terms of cost-efficiency, human […]

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