If you’ve never trained before, start with coaching
The best way to introduce a learning culture into an organisation that hasn’t had one previously is to begin with coaching.
Data Driven Coaching – Let’s Break it Down…
What is Data Driven Sales Coaching? In his book, The Sales Acceleration Formula, Mark Roberge, former CRO at HubSpot, describes it perfectly: “My most effective sales managers…perpetually identified the one skill that, if improved, would lead to the most substantial improvement in each salesperson’s performance. They then customized coaching plans to hone in on the […]
Off-the-shelf leadership training needs a rethink
It’s common knowledge that every individual is different. We are all unique in multiple ways and in a professional capacity, the tools we need to perform at our best in work will vary. And while it’s arguably well-accepted that tailored training is needed for less experienced staff, we can’t overlook the fact that our leadership […]
8 Top Tips to Adapt your Coaching for Remote
It looks like our changing working patterns may be somewhat here to stay so that makes it even more important to adpat our coaching approach and rhythm to a new remote working reality. Top Tip #1 : Commit to a regular coaching schedule Let’s be clear, coaching moments here and there, over a cup of […]
Should we stop managing performance and start coaching?
It’s time to turn performance management on its head. Rather than managing performance, managers should be coaching.
A Tale of Micro-Management and Results
One of the consequences of lockdown was that many of us became, by necessity, hairdressers and barbers. In our house, that wasn’t too bad. My husband and I share a similar hairstyle, which can best be described as the ‘broken sunroof’. (It slid back and never returned.) This lack of the basic material essential for […]
Going beyond the stereotypes: managing employees with Asperger’s
Many managers are not aware they have employees with Asperger’s.
Stepping up: the manager’s role in optimising virtual team learning
Empowering managers to deliver better virtual team learning.
Gender diversity and leading women: one size does not fit all
It’s time to expand our leadership toolkits if we want to nurture more female leaders.
Virtual learning alternative to Lego Activity
I run a two-day Introduction to Management course; day 1 involves a communication activity getting workers to build a lego structure from supervisors instructions (manager is seated in separate room). How can I adapt this for an online course? Any ideas really welcome! The learning outcome is to look at the way they communicate, how […]
Grow your coaching business by sharing your wisdom
When you decided to work as a business coach, you made that choice because you wanted to help people. The idea was never to spend all day long marketing your services – it was to give people the tools, confidence and accountability frameworks they need so they can realize their business dreams and unlock their […]
Best Ways to Boost Employee Loyalty
When developing a stronger team it is imperative that you build employee loyalty. It’s important to keep and build long-term relationships with employees. Employee retention saves your company money, and it saves you time. Not only does employee loyalty save you money, but it creates a more productive workforce. Your employees will work harder, and […]
Critical Talent Strategies in a Crisis
The recent pandemic delivered a seismic shock to the world’s economy, destabilizing business frameworks, workforce models and challenging our ability to adapt. Having the agility to respond and reorganise swiftly gets business back in the game. However, many now face dilemmas around workforce numbers, managing surge capacity and technical competencies. So, what are the talent […]
English speaking companies failing to empower better communications
UK businesses are falling behind because of their lack of language skills.
Mental health at work: do we need line manager superheroes?
Line managers are at the front line of dealing with mental health issues at work.
Coaching: If you manage people, you’re a coach whether you like it or not!
You may have seen Alister Shepherd’s excellent article on TrainingZone at the end of last year entitled ‘Why coaching is a manager’s job’. Given the time of year, you may even have resolved to be a manager who takes up the coaching challenge or, as an L&D practitioner, have resolved to help your managers accept […]
Learning to Let Go – Why Delegation Matters
Last week, I spent a really enjoyable week with the team in Alston, Cumbria, handing over tasks that I really didn’t need to be doing myself and welcoming back the lovely Dawn, who is returning after a nine-year stint elsewhere to support our customers. (Some of you who have been with us a long time […]
Coaching: why it might be time to ditch the GROW model
It’s time we equipped managers with the right skills to coach effectively.
In-house team manager coaching
Hi there! I please need some advice on in-house coaching, as this is something we are looking to roll out (GROW model). What in-session coaching activities can I use with a customer services team manager to improve manager performance, and ultimately their teams performance? Also what out of session activities would you suggest? If there […]
The management puzzle: why it’s time for organisations to upgrade their ‘accidental managers’
Managers have a huge responsibility within an organisation, and yet very few receive formal training.
