HOW ARE BUSINESSES RESPONDING TO SKILLS GAPS?
For 12 years, Global Knowledge has been conducting a Skills and Salary survey. Over a decade of insight allows us to see the trends and cycles, helping us predict the training landscape. It’s clear that 2020 is going to be a year where commitment to skills development may separate the wheat from the chaff. Skills […]
Coaching: If you manage people, you’re a coach whether you like it or not!
You may have seen Alister Shepherd’s excellent article on TrainingZone at the end of last year entitled ‘Why coaching is a manager’s job’. Given the time of year, you may even have resolved to be a manager who takes up the coaching challenge or, as an L&D practitioner, have resolved to help your managers accept […]
Sales training games & activities
I’m a sales trainer and I’m looking for activities that I can use when working with clients who need to understand how to Upsell / Cross-sell. FYI, I use this McDonald’s example to explain it: Upsell – Would you like to go large? Cross sell – Would you like fries with that? I don’t mind […]
Holistic learning: how to engage the heart in learning
How engaging learners’ emotions can aid learning transfer.
New year, same you: why aren’t you sticking to your new year’s resolutions?
Why do so few of us manage to keep those New Year’s resolutions?
Lifelong learning: why it matters to the next UK Government
The neglect of adult education has come to the fore given the fierce acceleration of digitalisation in the workplace. Whilst for most businesses the human workforce will always exist, both business and policymakers now recognise the need to prepare for automation and technology, and how it will impact the type of work humans do. A […]
The future of work: empowering people to take charge of their careers
The world of work is changing – it’s time for skills training to change with it.
Ten Years On … in learning & development
With the next roaring 20s a month away, what has had the biggest impact on the learning industry in the last ten years and what will be the most significant catalyst in the next decade? The rise of user-generated learning content, the Gig Economy, the Internet of Things and cybersecurity have all had an influence […]
The management puzzle: why it’s time for organisations to upgrade their ‘accidental managers’
Managers have a huge responsibility within an organisation, and yet very few receive formal training.
The Apprenticeship Levy: the answer to the UK’s diversity and skills crisis?
How apprenticeships can help organisations improve diversity and plug skills gaps.
The third secret of accelerated learning: design with variety in mind
Variety is the spice of life when it comes to learning design.
The diversity challenge? Team cohesion grows from shared goals
Nisha from Finance eyes her lemon meringue cupcake, the topping melting in the sun. Liz from Communications forces a bright grin as she grapples with the microphone. “The winner of the Cupcake King or Queen of 2019 is…” Nisha hasn’t mistakenly entered herself for The Great British Bake Off, she’s just struggling to enjoy the monthly […]
Sales Training
Hi, does anyone know what a sales funtion would spends on the following: – Sales Certification per person annually – Learning and development per person annually We are trying to make a business case and would be great to have some benchmark data. Many thanks, Andrew Hi, does anyone know what a sales funtion would […]
L&D of the future: are you ready to adapt to high frequency change?
From the moment Tom Cheesewright publicly declared himself a futurist he was inundated with interest from big companies. These organisations wanted to know how they could better understand what would happen in the next 5-10 years, how they could create a story from this understanding, communicate this story to the outside world and, most importantly, […]
Graduate skills gap: nurturing business skills in young employees
For years now the headlines have shouted out that young people are not ready for the world of work. A British Chambers of Commerce survey said “young people need more support to make transition from education to work”. The statistics are scary: 88% of businesses think school leavers are unprepared for the workplace. 54% think graduates […]
Defining the skills gap: what can you actually do?
From Barking to Bangladesh, there is a skills gap. Quite literally at opposite ends of the world and everywhere in between there is a lack in crucial skills for employability and the workplace in general. I’m not talking about CV writing and interview technique – those are a given and if you don’t have these you’re […]
The second secret of accelerated learning: facilitate don’t train
Last time we looked at business focused and learner centred objectives, the most important of the five secrets. It’s the most important because without it, there is no focus, engagement or follow up. This time, we’ll look at the second of the five secrets, ‘facilitate don’t train’. At the time of first publishing these five […]
Learning transfer and the ‘angels’ share’: how to brew the perfect learning experience
It happened in one week. On Monday, my two sons and I watched our favourite TV show, How it’s made. The episode was about making whisky. We learnt about ingredients, the brewing process, ageing, the function of the wooden barrels and the idea of ‘the angels’ share’. Later that week I watched a nice Scottish […]
Leadership: the three top skills all leaders need
You are probably used to tapping into a variety of skills, techniques and competences to manage people, teams and get the most out of them. You probably have to learn quickly to develop and foster what you don’t have. Despite this, you may not have thought about these three critical skills that supercharge performance, productivity […]
Post-Brexit Britain needs skilled workers
The government’s controversial decision to prorogue parliament means the UK’s withdrawal from the EU appears imminent. For a post-Brexit Britain to achieve economic success, however, we have to get to grips with our productivity crisis, which is restricting our economic potential. To do so demands a fundamental reassessment of our attitudes towards further education, while […]
