Listening exercises using video clips?
Hi everyone I want to design an active listening exercise so that delegates are listening for both information and emotion. Rather than use actors or role plays I wanted to show a video clip and I wondered if anyone had any good clips they could direct me to. It’s for for a professional services firm – […]
National Apprenticeships Week: TZ interviews Karen Woodward
It's National Apprenticeship Week this week, and we got in touch with Karen Woodward from the NAS (National Apprenticeship Service) to tell us about everything that's happening and how businesses can get involved. What’s different about National Apprenticeship Week this year? National Apprenticeship Week 2014 (3-7 March) is all about great apprenticeships. It will focus […]
Soft Skills trainers
We are currently looking to expand our pool of soft skill trainers. If anybody is intrested please email back on Tatenda.vhinyu@ildtc.com We are currently looking to expand our pool of soft skill trainers. If anybody is intrested please email back on Tatenda.vhinyu@ildtc.com
Superheroes of L&D: Episode 7
In the seventh episode of the series, our superheroes try and solve another of the most common problems facing industry professionals – today it's mundanity. Mandy and the Mundanity Monster! Mandy is diverted from being a full-time coach to being a regional manager and finds the ‘Mundanity Monster’ has taken over the monthly manager meetings […]
Why the technology industry needs more women
Michelle Perkins thinks young women need to be encouraged to be more than just consumers of technology and play a more active role in ITS creation and development. My 14-year-old niece sent me a WhatsApp message the other day saying “have you got Instagram?” I might work for a global IT company but my social networking […]
Coach others in recruitment interviewing via W.A.S.P. – buzz, buzz!
WASP is a popular model to structure a recruitment interview. We've converted the W.A.S.P. stages into a series of behavioural competencies. It can be used to self-assess when interviewing or use as a checklist to observe other recruiters' interviews as part of their coaching plan. Welcome – Settles candidate in (e.g. refreshments; permission to remove […]
Important leadership trends in 2013
In this rapidly changing business environment, keeping abreast of important leadership trends will be key to success in 2013. Graham Scrivener ruminates. This year companies are continuing to face a tough business climate. The driving force behind the success of a company will be the leadership abilities of its employees. A report on Leadership and […]
Managing Performance- it’s a matter of skill and will
To do a job 3 things are needed: the knowledge that underpins the job; the skill to be able to do the job and the attitude i.e. the will to complete the job to the standards required. So performance management boils down to 3 simple questions: Knowledge: Do they know what to do? Skill: Do […]
In-house Training
We’ve been sharing the fundamentals of ‘content marketing’ and this has reminded us of the need to practice what we preach. So, we are now creating a guide for training managers which we can share and encourage others to share too. Our webpage on inhouse training is quite bare and so we have also been […]
Skills in the UK: Weathering the economic storm
Suzana Lopes looks to the future of the UK's skilled workforces – and how to address the shortages. The Autumn statement last week showed a continuation of tough times ahead – for the economy, individuals and businesses alike. For businesses in particular, it’s important now more than ever to ensure staff have the right skills […]
People management and soft skills: The missing link
Stephen Walker looks at the differences between traditional command and control style and people centred management. Let me be bold. Management is the management of people. The management of objects is administration. Planning the functions and throughput of a machine is simple. The set-up time, the run time to process each item and the downtime […]
Minute Taking: Stand out from the crowd
Being able to confidently take accurate minutes at meetings is a vital skill for anyone in the secretarial profession. Minute taking is usually part of a secretary’s daily workload and meetings can vary from informal team get-togethers to major conferences involving senior members of an organisation, so having the confidence to produce a comprehensive account […]
Is shorthand still important in the digital age?
A vital tool for secretaries and journalists, you might be surprised to learn that in this digital age shorthand is still regarded as an absolutely essential skill. Some say it’s outdated and irrelevant, and with our increasing usage of sophisticated technology it might seem hard to argue otherwise, but I bet if you ask any […]
The most successful organisation in the universe
Stephen Walker looks at organisations, comparing them to microscopic organisms, such as bacteria and viruses. An organisation is a collection of people, processes and procedures to achieve a purpose. The purpose of an organisation will always be to achieve an end – it is a machine, a working system, it has a function. Organisational development […]
What if… a sales mindset was embedded across the entire business?
Richard Lane imagines what the work environment would be like if everyone communicated as well as sales people. Imagine if you could infect the rest of the business with the same energy, drive, enthusiasm and camaraderie that inhabits the best sales teams. I would argue the qualities exhibited by sales people who have been effectively […]
Practise what you preach: Transfer your skills
Simon Price, associate solicitor and professional development lawyer at DWF, considers the need for teaching transferable skills and how businesses can invest in the future generation. When looking at today’s competitive job market it is clear to see that an increasing number of positions, including graduate roles, require today’s jobseekers to be self-starters who are […]
Liggy Webb: “Our coping mechanisms are being challenged”
At a recent event we caught up with workplace wellness expert Liggy Webb to talk about modern life skills. For more information on Liggy and her new book, click here At a recent event we caught up with workplace wellness expert Liggy Webb to talk about modern life skills.For more information on Liggy and her […]
Is your HR function living up to its name?
Talent management specialists Lumesse have sent us this tasty infographic, but the results might be hard to stomach for some. Download a pdf beneath, and a link to the full report too. click on the image for full size For more information about the Lumesse Agile Learning Survey download the Executive Summary here. Talent management […]
How to to help young athletes achieve sporting excellence
The Games has brought huge excitement across the UK inspiring a new generation of young, talented sports men. Steve Mitchell tells us more. High quality training Elite sport apprenticeships continue to make a real difference to Team GB’s success. In addition to helping young athletes prepare for international competitions, apprenticeships fully equip our youth with […]
The government and apprenticeships pt5
In the final part of the five part series, James Flanagan and Polly Newport explore the Coalition Goverment's apprenticeship strategy. Access to funding Further Education Colleges and training providers are allocated funds by the SFA at the beginning of each academic year according to bids they submit. To access funds FE colleges and training providers must […]
