Skills Archives

Deep listening mastery for coaching success

In a busy city, a wise mentor excelled at listening. Colleagues were drawn to the mentor, as they felt heard and valued. Through this simple act, bonds deepened, ideas blossomed, and teamwork flourished. What was the secret? The potency of listening. A skill that can transform the workplace and demonstrates that understanding and connection begin […]

What is dyslexic thinking and how can you encourage it in the workplace?

How can L&D support, encourage and celebrate dyslexic thinking in the workplace?

Human skills and the technological singularity

In the age of AI disruption, where should we focus our reskilling efforts to protect future job security?

Did your learning and development predictions come true in 2023?

With the close of 2023 creeping in, we asked nine L&D experts to look back at their forecasting for the year.

Back to basics: How to leverage performance-focused learning

In part two of her Back to Basics series, Jackie Clifford explores learning methods that can support performance-focused learning.

Enter The Matrix: A review of learning and development in 2023

Reflecting on the past 12 months in learning and development, Erica Farmer invites you to enter The Matrix.

Time to ditch the ‘vanilla’ management training

Get creative and practical with your approach to management development and choose things that make us feel good, and don’t break the bank.

How L&D can unlock the power of user-generated content

User-generated content can foster collaboration, innovation and continuous development for everyone. But how can you get it going?

In (skills) data we trust: Taking a people-first approach to skills data use

The right use of skills data can create more meaningful careers, boost retention and employee satisfaction and enhance productivity.

Back to basics: How to conduct a learning needs analysis in three steps

Before dishing out any training, it’s important to ask yourself whether there is a clear learning need or if something else is going on.

Why training is often not the right solution

L&D is sometimes guilty of assuming training is the solution to any problem. We must stop this.

Adaptability quotient: A beacon for building stress-resilient workforces

The ramifications of AQ for learning, particularly in high-stress environments.

Soft skills: How to make people trust you at work

By honing certain skills, you will have greater capacity to build a trusting environment at work.

Smart ways to plan for workflow learning

Here are ways to optimise workflow learning and ensure learners are supported and prepared.

Reskill & Upskill: 7 Strategies to Prevent Lagging

Rapid technological advancements have created skills gaps in most industries and many are starting to see their workforce lag behind others. Don’t make the mistake of letting your workforce fall behind, reskill and upskill your employees to meet the changing demands of your industry. Beyond the immediate benefits, upskilling and reskilling have a far-reaching impact […]