The role of empathy at work in 2022

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It’s certainly becoming increasingly more important for companies to embrace the role of empathy at work, creating positive working environments to drive businesses forward with connection and innovation. Let’s consider the many layers to empathy at work: Leading with empathy To truly embed the culture of empathy all leaders must be fully on board. They […]

We need to ‘build back better’ work conversations

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Employees always knew they’d be going back to a different kind of workplace. New health and safety measures; more automation; less contact time; more options for remote working. But there’s something more fundamental happening underneath all of that. The nature of our conversations at work has seen a step-change. That means implications for HR and training […]