L&D’s changing role: now is the time to be brave, bold and fearless

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Didn’t get the chance to attend World of Learning 2018? Here’s what I took away from the event on L&D’s changing role. My first time at World of Learning was an energising and thought-provoking experience. Robin Hoyle was a fantastic chair (with a fantastic suit!), and the programme offered something for everyone. Topics ranged from […]

What is the difference between a TMS and CRM?

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As a training company, it can be difficult to identify exactly what it is that you need to manage your business. You need a solution to generate sales leads, book delegates on to training events and keep them updated with regular communications. The difficulty is that there are so many solutions being touted as the […]

Where to start with customer journeys?

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I work for a very established organisation but i’m new to the role (not the organisation) and i’m the very first person to have the responsibility of mapping customer journeys and getting us ready for a new CRM, new digital awareness within the company and generally having some focus on our customers.  If you were […]

Will T levels solve the UK skills gap?

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T Levels are being positioned by the UK government as a vital educational overhaul that will better prepare young people for the fast-changing technology-driven world of tomorrow. But will these new technical qualifications be all they’re cracked up to be? From September 2020 the launch of T levels will give 16 year olds a new […]

Closing the human skills gap created by technology

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Advancing technology has always played a disruptive role in the global economy. Overall, the disruption usually leads to positive economic outcomes, including greater output and enhanced efficiency. Sometimes, though, technologies come along that threaten to upset the balance in other ways, such as altering how workers must approach their jobs. As artificial intelligence and machine […]

Differences of training management system and LMS?

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It can be difficult to know the difference between different software in training such as LMS, TMS, CRM and ERP. Which is the right system for my business? I’ve put together a guide explaining exactly what a training management system is and isn’t which features FAQs and other helpful resources that you can refer to. […]

Is the data literacy skills gap leaving the UK’s AI future hanging in the balance?

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Employers have a part to play in ensuring the UK workforce is not left behind by the digital revolution. But what’s the best approach to preparing employees for the future of work? The Apprenticeship Levy has courted controversy among business leaders almost since the day it was first introduced. It is disappointing to see the number […]

How Technology Is Changing On The Job Training

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Equipping your workers with the digital skills they need to success is more important than ever, but on the job training seems more difficult than ever before. Many of today’s managers and business owners who are hoping to train their employees don’t have the know-how to succeed, and make crucial mistakes when it comes to […]

An interview with an L&D data detective on finding the facts about learning impact

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Following on from his session at LEARNING LIVE 2018 on data for learning’s impact, we caught up with Kevin M. Yates, Fact-Finder for Learning & Development, to find out more about his detective work in the world of L&D data… Kevin, you describe yourself as “a learning and development detective solving the mystery of where, […]

Classroom training: why do we still run instructor-led courses?

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Why is classroom training still so popular in our technology-driven world? Here are two reasons – one good and one bad. I was working with Michelle Parry Slater the other week and at one point she brandished her smart phone and said to the assembled group – this changes everything. That started me thinking. If we […]

3 top ways to improve training in the workplace

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Human resources are a company’s greatest assets. Of course, the quality of the product or service is important, however, the quality won’t matter if you don’t have a talented team that works together to deliver high results. Training is crucial for building a highly qualified team, but you don’t want the types of training sessions […]

Combining AI and neuroscience to transform lifelong learning

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Learning is a natural human function. It’s how we progress, grow and develop, especially in our early years. However, in our culture we have tended to see the end of university as the end of our formal education. Discover here how AI and machine learning can nurture lifelong learning and help us transition into more fulfilling and […]

Setting a clear direction on your workplace learning analytics journey

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In the second of a six-part series on the components of a workplace learning analytics strategy, Trish Uhl looks at how to map your course and make sure that you’re delivering on all your essential priorities when creating your strategy. I’ve spent the past seven months traveling the world meeting with learning practitioners in cities spanning […]

How to Do SEO (When You Have No Time To Do It)

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Ready for some real talk? Research shows that 71% (and up to 92%) of all search traffic clicks occur on the first page of Google.  Click-bait title aside, learning how to engage, implement, and master the intricacies of SEO is vital for all businesses. After all, if you aren’t anywhere close to that first page, how do […]

Are you ready to start the workplace learning analytics journey?

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In part one of six-part series, Trish Uhl – Founder, Talent & Learning Analytics Leadership Forum – offers insight to L&D professionals on the components of a workplace learning analytics strategy and how to get started on your workplace learning analytics journey. Workplace learning analytics is a specialised segment of the broader people analytics movement that […]

How to Start Sales Employment

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A business without sales is not a business for any longer. If you don’t have individuals who can go out and offer your item then honestly you don’t have an organization no matter how awesome your item is. Having an incredible sales representative who can get a huge amount of money for the organization alone […]

Learning in the digital age: the ‘flipped classroom’ method

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Far from replacing traditional teaching methods, digital technology can actually enhance them for a new generation of learners. Most industries have undergone wholesale disruption and digital transformation in recent years. Consumers watch the entertainment they want when they want it. They can order food from nearly anywhere on a single app. High street retail outlets […]

Why You Should Take Employee Social Media Training

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The most straightforward answer would be: because of social media matters. Anyone who is trying to negate this fact is clearly not from this planet. The obvious can be represented by the figures. Namely, 74% of shoppers tend to rely on social media when making their decisions. 95% of millennials are most likely to follow […]

Learning culture: taking the fear out of modern L&D

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Recent advancements in digital technology mean we have more options than ever before when it comes to L&D tools, but there senior management remain sceptical about their application. A change in our learning culture is what’s needed to push forward. A 2016 Towers Watson Global Workforce study, revealed career advancement is now the top retention […]