Training sector must embrace vulnerable customers

The financial services industry is under ever-increasing pressure to recognise and protect vulnerable customers and it is an area where banks, building societies and other financial institutions have made great strides in recent years. There is now an opportunity for other companies, organisations and industries to follow-suit and set an example, under the guidance of […]
Mastering virtual facilitation in 2021

How to improve your remote training offering going forward.
What does 2021 have in store for learning and development?

Making predictions for the year ahead is a tall order given the events of 2020, but L&D expert Robin Hoyle has risen to the challenge.
The future of learning: online training in a post-Covid world

The future of learning is entirely digital – or is it?
The good, the bad and the ugly of learning and development in 2020

Which practices should we continue in 2021 and which belong in the museum?
Digital transformation: increasing engagement with online learning

Practical advice to make your online learning fit for the future.
Live online learning: not a silver bullet but a useful tool

The boom in digital learning doesn’t mean live training faces extinction.
Why virtual training is now better than face-to-face

Learning remotely offers many more benefits in the modern workplace.
Four key learning trends in 2020

The way we learn is changing – it’s time the industry changed with it.
Digital transformation: How first aid training went online during the Covid-19 pandemic

How eLearning is providing essential first aid training throughout Covid-19 pandemic.
Eight tips for shaping your training strategy around flexible working

Will flexible working obstruct employee development? Not with a blended approach to training.
Virtual training: three lessons from the lockdown experience

Virtual training is here to stay, but we need to be careful and creative with it.
A guide to setting up a podcast for your remote team or company

Everything you need to know to create your own company podcast.
Raising the vendor bar: how to select learning and development providers more effectively

Top tips for L&D professionals on how to select vendors more effectively.
Flexible learning in a changing world

Learning technology: how AR can improve learning transfer for remote workers

AR makes learning more accessible for remote workers.
How to nurture ‘digital dexterity’ to build skills for the future of work

Three ways to ensure your organisation closes its digital skills gap.
Online Courses Help Colleges Recalibrate

The speed at which our world is changing came into sharp focus recently as the evolving pandemic forced the closure of campuses and business around the world. While many businesses were equipped to respond swiftly, colleges scrambled to adjust and the results showed that there is certainly scope for improvement. The realisation that broadcasting classroom-based […]
Delivering Training Remotely 1

The current crisis has led to an upsurge in trainers considering whether they can deliver effective training remotely. Well, having spent a lot of time on this over the last couple of weeks, the good news is that I believe you can, provided you have the right systems to deliver your training, and you get […]
Iconoclastic leaders: how to execute digital innovation

To be truly innovative, leaders need to be willing to break the rules.