Setting a team purpose
I am facilitating a team development session with our Supply Chain leadership team and part of that session will be about establishing a team purpose and ways of working. I have a few thoughts on the ways of working but wondered if anyone had an inspiring ideas for the setting a purpose? I want it […]
Accessibility
I'm looking for training for my L&D team on how to design training materials that meet accessibility requirements and standards. We are working towards blended learning as part of our overall L&D strategy but I'm aware we need to have other formats available. Can you recommend anyone or share your own approaches? I'm looking for training […]
Training Should Trump Tech for Employee Learning
It is becoming increasingly easy these days to get swept up in each new wave of business tools and technology. With each passing year, it seems that we are introduced to the latest buzz-inducing tech trend that is being touted to transform your business. And while in many cases this is true—and new innovation should […]
Don’t Buy Fiat Drivers a Christmas Present
I loved last week’s excellent Managers’ Library Insight from Frances, ‘A Different Perspective’, and it inspired me to revisit a human trait that disappoints and fascinates me in almost equal measure. I’m talking (again) of Confirmation Bias, that strange phenomenon that goes some way to explaining stereotypes, prejudice and ill feeling, and which, importantly, also […]
3 ways to increase the quality of sales training
When salespeople finish employee onboarding and enter the field, mistakes will be made – that’s a given. While these mistakes are part of the overall learning process, training that is effective and efficient can help those individuals address and learn from those mistakes in a timely manner. So how can we organize training that helps […]
Designing for an international audience
Hi All I am used to writing training for predominantly a UK audience. Occasionally it us used internationally but if so I have bilingual speakers that I deliver a T3 to so local adjustments can be made. I now need to write an international programme that will be launched and I have no direct link […]
So, you think you’re SMART enough?
We all need to know the direction in which we are headed; what is required of us to get there; how well we are doing in terms of progress and achievement along the way. Task based objectives are frequently set. Managers sometimes assume staff know how well they are doing or what to do in […]
What does training look like in a post-truth world?
Robin Hoyle is a writer, trainer and consultant. He is the author of Complete Training: from recruitment to retirement and Informal Learning in Organizations; how to create a continuous learning culture both published by Kogan Page. So. It’s official. Post-Truth is a thing. The Oxford Dictionary made Post-Truth its (compound) word of the year recently. After Brexit and President-elect Trump we have […]
Fair’s fair – Copyright Matters
We've attended two HR/Training Exhibitions (World of Learning and the Annual CIPD event in Manchester) and we are flabbergasted by how many people are still using an illegal version of Belbin. I was going to write this article but my RI/SH couldn't be tamed. I asked Stuart Kelly to use his ME/TW strengths instead. Copyright […]
Recommendations for a BIG project
Hi all, Sorry for the commercial question but I was hoping someone might be able to help recommend an organisation to partner with on a large project for 2017. My company has won some work to recruit over 1500 customer service reps for a client strectching across the UK, and are looking to partner with a company […]
Get the most out of your First Line Managers!
Considered as one of the most effective routes to driving up employee engagement, First Line Manager development provides immediate business payback by impacting performance, customer service, innovation, commitment and quality. It is thought to be vital to assist First Line Managers (FLM’s) in developing good habits during the first stages of their career in order […]
How to create engaging eLearning courses
You’re going through the motions again, aren’t you? Following that same tired routine, your coffee-drenched mind on auto-pilot, to the point that you don’t even realise you’re not engaged with what you’re doing. That’s pretty much how eLearners across the world feel like when they’re sitting through another course that doesn’t spark their imagination. The […]
Stop messing with your mobile!
Hi all, I had a Manager who believed that delegates should leave their phones/email alone when they were on training. This was THEIR protected time for their development, without distractions. This must have sunk in with 'yours truly' as my phone is off and I don't look at it during breaks whenever I attend a course. […]
Tips For Personalization in E-Learning
We hear a lot today about personalization. Online retailers are doing their best to personalize customer and potential customer experiences. They have to know their audiences, craft segmented advertising and offers, and target product and service promotions based upon diverse needs of those audiences. An e-learning course is no different. It is a product. And […]
Evaluating a Training Program Like Kirkpatrick
Are you aware of the success of your training programs? Professor Donald Kirkpatrick asked this question in 1954 and developed four levels of training evaluation to answer it. They are more relevant than ever, now that they have been updated. How would you evaluate your training program based on these levels? Level 1: Reaction According to […]
6 Time Management Tips for Corporate Trainers
As a corporate trainer, you are a special breed. You have a specific training niche – programs you have developed and now market to companies. You have short-term and/or sporadic relationships with your clients, taking their employees through your program, perhaps providing some follow-up at a future time, and then you move on to the […]
What defines a good trainer?
In any business finding a good trainer is imperative to getting the best out of your employees and benefiting your company as a result. Focusing on in house training and providing people access to quality trainers is an effective way to show staff that you’re invested in them and their development. Subsequently, it’s also a […]
Establishing and Training on Company Culture
If you want your company to have any type of long-term success, you will need to institute an overarching corporate culture and have everyone buy into it. The culture that you set will establish what your brand does and hopes to achieve. It will also help employees, clients and vendors live those values in everything […]
An Impossible Start To a Problem Solving Workshop
Just look at this piece of paper. It's impossible! When I am training people in problem solving and decision making I place one of these on each persons desk so that when they enter the room they are immediately confronted by an object that challenges their thnking. It sets the tone for the workshop and […]
Newbie – Copyright query
Hi Everyone, As a newbie starting out, I was wondering if I could ask a question around copyright, in presentations and training materials. There is plenty of material out there, for example in the Harvard Business Review and other publications, and my question is when is it OK, under copyright law, to quote the materials, […]
