Get the most out of your First Line Managers!
Considered as one of the most effective routes to driving up employee engagement, First Line Manager development provides immediate business payback by impacting performance, customer service, innovation, commitment and quality. It is thought to be vital to assist First Line Managers (FLM’s) in developing good habits during the first stages of their career in order […]
How to create engaging eLearning courses
You’re going through the motions again, aren’t you? Following that same tired routine, your coffee-drenched mind on auto-pilot, to the point that you don’t even realise you’re not engaged with what you’re doing. That’s pretty much how eLearners across the world feel like when they’re sitting through another course that doesn’t spark their imagination. The […]
Stop messing with your mobile!
Hi all, I had a Manager who believed that delegates should leave their phones/email alone when they were on training. This was THEIR protected time for their development, without distractions. This must have sunk in with 'yours truly' as my phone is off and I don't look at it during breaks whenever I attend a course. […]
Tips For Personalization in E-Learning
We hear a lot today about personalization. Online retailers are doing their best to personalize customer and potential customer experiences. They have to know their audiences, craft segmented advertising and offers, and target product and service promotions based upon diverse needs of those audiences. An e-learning course is no different. It is a product. And […]
Evaluating a Training Program Like Kirkpatrick
Are you aware of the success of your training programs? Professor Donald Kirkpatrick asked this question in 1954 and developed four levels of training evaluation to answer it. They are more relevant than ever, now that they have been updated. How would you evaluate your training program based on these levels? Level 1: Reaction According to […]
6 Time Management Tips for Corporate Trainers
As a corporate trainer, you are a special breed. You have a specific training niche – programs you have developed and now market to companies. You have short-term and/or sporadic relationships with your clients, taking their employees through your program, perhaps providing some follow-up at a future time, and then you move on to the […]
What defines a good trainer?
In any business finding a good trainer is imperative to getting the best out of your employees and benefiting your company as a result. Focusing on in house training and providing people access to quality trainers is an effective way to show staff that you’re invested in them and their development. Subsequently, it’s also a […]
Establishing and Training on Company Culture
If you want your company to have any type of long-term success, you will need to institute an overarching corporate culture and have everyone buy into it. The culture that you set will establish what your brand does and hopes to achieve. It will also help employees, clients and vendors live those values in everything […]
An Impossible Start To a Problem Solving Workshop
Just look at this piece of paper. It's impossible! When I am training people in problem solving and decision making I place one of these on each persons desk so that when they enter the room they are immediately confronted by an object that challenges their thnking. It sets the tone for the workshop and […]
Newbie – Copyright query
Hi Everyone, As a newbie starting out, I was wondering if I could ask a question around copyright, in presentations and training materials. There is plenty of material out there, for example in the Harvard Business Review and other publications, and my question is when is it OK, under copyright law, to quote the materials, […]
Don’t undervalue learning paths in training
If you're involved the corporate world, you are familiar with all the personal development and training required to stay relevant and progress up the ladder. For a long time, corporate training looked like a classroom. It involved books, worksheets, maybe a powerpoint or two, and a teacher or trainer front and center. Many companies are […]
The choice every trainer has to make…
Despite the economic crisis being largely behind us, many trainers are still feeling its impact. New technologies are creating a momentum that offers opportunities for the innovating trainer, while the real expert has to consciously position himself. A non-profiled trainer who keeps doing the same thing, has a problem. Similar agencies are in trouble too, or […]
The Learning Zone and what a horse can teach us…
I can think of no better way to explain what I mean by the Learning Zone than to revisit one of the proudest achievements of my life to date; training a young unhandled horse from scratch and teaching him to be ridden. I wasn’t sure if I could do it. I’d only owned/ridden one horse […]
International training – know your time zones
If you schedule international live online learning you will be familiar with all the nuances of time zones. Because live online training is normally no longer than 90 minutes a mistaken hour can mean the difference between having an audience – or wasting a lot of your colleagues’ time. So it is important to know […]
Training for the trainer via video conference
Hi all, Would any of you know any training providers that offer train the trainer courses purely via video conferencing? Or, do any of you have any first-hand experience of offering it in a video-conferencing format? Hi all,Would any of you know any training providers that offer train the trainer courses purely via video […]
Five things that great teachers believe in
The desire for quick fixes, and the lure of catchy publication titles has in some ways reduced the process of improving learning for L&D professionals to sets of 'top tricks', snake-oil tools, and the latest innovations in secret sauce. It’s how our practice becomes one of fragmented bricolage rather than scalable and sustainable development. Walking […]
Keys to Training New Employees on Security Protocols
Every network is vulnerable to hackers all over the world. Organizations should be concerned with all the threats out there. In fact, a recent report by DataIQ stated that by the end of 2016 over 1 billion data breaches. With the average data breach costing tens of thousands of dollars, it has become imperative for […]
How To Train Your Staff On Cybersecurity
The primary reason why the human race has been able to make startling progress in this new century is because of relentless technological innovation. Today, people take technological miracles for granted. They are not surprised that a smartphone is actually a pocket-sized computer or startled that Uber is planning to tentatively roll out self-driving cars. […]
What’s your opinion?
What are the five "must have" skills for an L&D professional to exhibit in order to:- >maintain credibility with customers/line managers, >build credibility with learners >facilitate learning? You don't have to give five…just your persoanl top ones. Rus What are the five "must have" skills for an L&D professional to exhibit in order to:->maintain credibility […]
Skill or Will is the answer – what’s the question?
The question of staff performance management boils down to 3 simple questions: Knowledge: Do they know what to do? Skill: Do they know how to do it? Will: Do they want to do it? "As a leader you must understand the needs in individuals and how they operate, so that you can work with […]
