Why ‘micro-upskilling’ can introduce learning culture into your organisation
How L&D can help combat the rising talent shortages using micro-upskilling.
How to mitigate trauma when designing training
Dealing with trauma through training can have a detrimental impact on the trainer and team. Here are some ways to mitigate its impact.
ITO: The L&D strategy you need for 2023
An ITO (Individual, Team and Organisation) approach to training can harness your work community and boost success.
How to get better at learning: lessons from an Olympian
The key to achieving better leadership, performance and resilience is in our ability to continually learn from others.
An adventure in hybrid learning land
What do you do when your classroom training session suddenly has to cater for virtual participants too?
How to make online learning holistic
Five key lessons about virtual facilitation.
How to bridge the L&D divide and help learning in the flow to flourish
How to create the optimum conditions for learning that abandon course-led content in favour of learning in the flow
Hidden skills: Accelerating knowledge transfer and upskilling
Head cheerleader for Career Magic, Ekua Cant, delves into the key components of knowledge transfer and skill progression.
Beware of these customer service training mistakes
Customer service is the lifeblood of organisations – small, medium or large. One bad experience can make 91% of customers leave the brand without explanation. No wonder, market leaders like Amazon are working towards becoming the most customer-centric company. Delivering a stellar customer experience starts with a customer service training program. A well-designed training program […]
Microlearning For Sales Training
Summary: Continuous training is crucial for sales. Microlearning is ideal for providing sales training since it offers just-in-time information and at-your-fingertips support for your sales teams. This article looks at 5 ways to use microlearning for sales training. How To Use Microlearning For Sales Training Studies indicate that continuous training provides higher net sales per employee […]
Microlearning Training Scenarios With Examples
Summary: Microlearning can be implemented as a pre-training solution to get familiar with the subject or as a post-training refresher. In this article, I will share 3 scenarios where microlearning fits best. Microlearning Training Scenarios With Examples In one of my previous articles, I mentioned the following about microlearning: Microlearning focused on a specific objective, cutting out all […]
Why coaching without contracts is a con trick
Professional, competent coaches use contracts. If they don’t, it’s a con trick.
Training in the Age of Remote Work
Remote work is becoming increasingly commonplace in the wake of the Covid-19 pandemic. However, this has posed a problem for businesses that have been accustomed to training employees in-house. With a reported 61% of remote employees believing that they need additional training to perform better in their role, new approaches need to be adopted. The […]
Keeping Data Secure While Running Remote Training
For businesses and employees alike, the lines between office and home life have become blurred. In a matter of months, employees have learned to abandon their morning commutes and office desks in favour of working from home (WFH). However, this shift hasn’t been entirely frictionless in terms of remote security. Although there are clear benefits […]
How to raise your L&D profile and become a great role model for professional development
How to bolster your professional development activities while simultaneously raising your L&D profile.
10 tips for learning and development in a hybrid working world
Top ten tips for delivering training to hybrid workforces.
Can you learn to be an entrepreneur?
The impact of covid-19 on the UK economy has been devastating. There’s been massive business closures, job losses and deepening inequality. But at the same time, another trend has slowly emerged; entrepreneurship. In 2020 in fact, there was a record-breaking 770,000 new businesses created, with online and mail-order being the most popular. But, is this […]
Are large cohort sizes an issue when it comes to experiential learning?
How can we ensure large group experiential learning is effective, even when conducted remotely?
Building an inclusive learning environment
Before you can truly achieve inclusion on an organisation-wide level, you need to ensure it’s baked into your learning and development strategy.
Big Picture Remote Training Exercise
Hi I am currently converting an existing course into a virtual format and would love to receive ideas on a big picture thinking exercise. We already include a video, an exercise on the 6 thinking hats and a couple of light-hearted short exercises on seeing things from a different perspective. I am looking for something […]
