Trainer’s Tip: Cultural Change Programmes
I have a few rule-of-thumb notes from having worked in and alongside change programmes. These are important whether or not you use consultants: * It’s important to start at the top – unless the CEO and directors are keen, and prepared to shift their own behaviours, chances are it won’t stick, or will just be […]
Trainer’s Tip: Course Take Up
Tom Greenan’s tips on how to boost the number of staff taking up training courses. 1. Is the training good enough? Has it been bought off the shelf, is there a chance that it’s not fully relevant, inspiring etc?2. Is your organisation selling the benefits of the training enough – to enhance their customer interactions, […]
Trainer’s Tip: What Percentage of Payroll to Spend on Training
Leading or benchmark companies seem to spend around double in payroll terms than many other companies. This probably has not made them ‘leading’. Rather, they got to be ‘leading’ through a combination of factors and in their journey have developed their philosophy to the point where they (and their shareholders) really value training, and are […]
Trainer’s Tip: The Investment Centre
This week’s tip comes from Andrew Mayo writing in response to a question about runing a training department as either a cost or profit centre. Click here to read the question and other responses. There is an alternative title (to running a training department as a cost or profit centre) – “investment centre”! This is […]
Trainer’s Tip: Learning Retention
This week’s tip comes from Carol Long, writing in resonse to an Any Answers question about learning retention. When you are training people, the information will only stay in their head if they have fully engaged with what they are taught. This means a number of things have to happen. First you really have to […]
The Future for Coaching
According to The Coaching Study 2004 large organisations predict a significant increase in their use of coaches in the near future. Co-author of the study Jerry Arnott of Origin Consulting, examines what the key findings of his research mean for those buying in coaching and the coaches themselves. Against a background of increasing demand […]
