With much emphasis on talent management and retaining talented staff, are both L&D and HR responsible to develop the strategy? Please feel free to share your experiences and thoughts on this issue.
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With much emphasis on talent management and retaining talented staff, are both L&D and HR responsible to develop the strategy? Please feel free to share your experiences and thoughts on this issue.
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Talent – HR or L&D responsibility
Heither… its an operational responsibility….. with appropriate saaistance, planning ans interventions from both.
When talent management is "owned" by HR or L&D then it is bound not not add the same value as it would if on the CEO’s agenda – along with her management team on a day to day basis. there are some things that should never be delegated – and this is one!
Mike
@rapidbi
Talent Management is a business responsibility
Agree with Mike. Talent strategy and the responsbility for operationalizing this must be with the business leadership.
HR have a role to play (including L&D) but this is likely to be thought leadership and expert contribution to the strategy, plans, systems, processes, measurement, tools etc plus the coaching and support of managers in deploying these.
Learning has a place to play in retention but it is only one small part of a complex equation.
Talent – a key business asset
The talent of a business is a key asset and so should be managed, monitored, motivatied and directed by business leaders and managers.
L&D and HR can provide some excellent programmes of development which may focus on making key talent ready for managment and leadership roles and many of these programmes can and do have an impact on the retention of key talent.
Many of the best programmes I have been involved with have a high degree of ownership and participation by managers in the business who deliver key roles including:
The programme steering group – 4 or 5 senior stakeholders who will identify the business benefits, agree investment levels. The steering group will look at regular reports (Kirkpatrick style levels 1-4) throughout the programme and ask quesitons of L&D about the training materials and of HR about any retention packages that may be considered. Presentations by participants will take place so that the steering group can talk to them and ask questions about their progress and how they are translating their learning into action in the business.
Specific course sponsors – a single senior manager with an interest in a specific module of develoment in say leadership. They assist in teh development of the module and ensure that it delivers what it is supposed to in terms of knowledge and new skills.
Line managers – provide ongoing coahcing which helps the particpants to reflect.
Mentors – senior managers who are there to listen and share their experience with the participants, enabling access to new networks and making it possible for action learning groups to challenge the status quo.
Programmes are effective as they can have a ripple effect with the group just below the high performers who are usually chosen for such programme.
Outside of programmes the best thing a business can do to retain its talent is insist on good management practices, regular one to ones, clearly expressed expectations of performance, regular, open and challenging feedback from the manager and a dynamic and progressive development plan.
Cheers, Nick
Talent Mgt, HR or L&D?
Please feel free to reply or add further to the discussion.