Can anybody direct me to a provider of a telephony course?
Not a telephone skills course s such, but a course outlining the more technical side of telephony.
Delivery method can be turor lead but e-learning format would be just as suitable.
Many thanks, Marcus.
Marcus Jenkins
3 Responses
We can help
Have a look at our web site http://www.thecallcentres.co.uk Im sure we can help.
Good luck Bob
For Telephony training courses, visit Maltacom Training College
Maltacom Training College offers various telecom related training programmes, together with administrative and IT courses. For more details, visit website: http://www.trainingcollege.com.mt
TELEPHONE SKILLS
You could try CIPD’s book “Telephone Skills”. Go to http://www.cipd.co.uk or phone 01752-202301.