This is the first episode in a series about a fictional company's journey towards quality in training and excellence in learning.
In this organisation the chief executive, Sue, is eager to work towards becoming a learning organisation, however, not all of her executive team are supportive of her plans. She knows that to achieve her aim she has to develop an environment where learning, creativity and innovation thrive.
She also wants her organisation to be recognised as working to quality standards in their training and achieving excellence in their learning so that it meets both business and individual needs and addresses clear gaps in performance. At present, she has a team that is stuck in a rut and used to doing things the same old way that they have always done before - this just won't do! What she is not sure about is how many of her team actually want to change their behaviour and aim for this goal as well.
Each week here on TZ we introduce you to each of the characters and offer you a 'birds-eye' view into the daily lives of the senior management team and their reports as they progress through the pains of accepting the changes that must take place if they are to achieve their goal. As with any organisation the transition needed to adopt quality and excellence principles is not always straightforward, but neither is running a business...
What is Professional Supervision? Series 1 Episode 1
David Simmonds from OFQT Ltd, meets Julie, Director of Business Improvement and Change for the first time to discuss her professional supervision needs. She has been asked by Sue to lead on managing the changes in "The Company" and it is clear to her that she needs to refresh her thinking to achieve this task. Reflection point: Do you think Julie was ready for David's visit? What did she not do and what would you have done? What advice would you give Julie before her next meeting with David in a couple of month's time? Continue the discussion below and post comments in relation this short episode.
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The Cast (starring as themselves)
SUE, Chief Executive
ARJUN, Deputy Chief Executive / Director of Finance
BRIAN, Director of Facilities
RAYMOND, Director of Information and Knowledge Management
FARRAH, Director of Corporate Governance and Quality
JULIE, Director of Business Improvement and Change
SOPHIE, Head of Human Resources
DIANE, Training and Development Manager
MAKSIM, Training and Development Officer
SANDIE, Training and Development Officer
SHARON, Freelance Training Consultant (under contract to the company) VAUGHAN, Sales Training Manager, WE-TRAIN-U Ltd. (under contract to the company)
Next week we look at the subject of justifying training spend to the board.
The Company: Part one - what is professional supervision
The Company: Part two - Justifying training spend to the board
The Company: Part three - Using Self-Assessment to improve training quality
The Company: Part four - What is this quality thing all about?
These videos were created and reproduced by kind permission of OFQT LTD. A big thank you to TrainingZone member Józefa.
