There is an excellent article here which introduces and explains the Dunning-Kruger effect. It is summarised as:
“…incompetent people do not recognize—scratch that, cannot recognize—just how incompetent they are,”
He further explains:
“What’s curious is that, in many cases, incompetence does not leave people disoriented, perplexed, or cautious. Instead, the incompetent are often blessed with an inappropriate confidence, buoyed by something that feels to them like knowledge.”
It's worth reading for anyone involved in training and development.
http://theness.com/neurologicablog/index.php/lessons-from-dunning-kruger/
One Response
humanistic approach….
I agree in Principle that some people are confident in what they know or do even if it's not that good. I also am interested in the use of neuroscience in the L & D world.
What I'm less happy about is treating real people with real lives and feelings as almost a commodity, a test subject etc
Simply I'm not a fan of labelling people 'incompetent' and find that just getting to know them, building up good levels of trust, being authentic and really, really listening to them helps them enormously to see their areas of development. In other words treating them with some humanity.
Reasearch is valuable but science does tend to de-humaise things (in my opinion).