Are there typical roles, titles, progression-paths for Trainers? I'm looking at a L&D department restructure and want to make sure my team are aligned to industry practice.
Previously I've seen a progression/hierachy from ...Subject Matter Expert >> Trainer >> Learning & Development Officer >> Team Manager >> Learning/Performance Consultant
I feel there's a difference between Trainers and L&D Officers. Trainers are more likely to deliver standard programmes whether it's induction for operational areas or business skills programmes. Officers are more involved in bespoke support (involving more analysis) or management development.
Am I out of touch? Would love to hear your thoughts.
One Response
A rose by any other name
In my organisation we use the term "Coaches". For example I am a Customer Service Coach and involved in any learning/training activity/projects that focus on customer service, I also deliver the induction programme and leadership programmes for team leaders. My other 2 colleagues are Leadership Coaches and they focus on Manager training, running our internal coaching programme and team development sessions.
In previous lives I have been called a Training Officer and an L&D Consultant, but did very similar roles; both had operational elements and bespoke development work..