Jennifer James shares her list of ‘domestic’ issues to be covered at the start of any training event.
I include:
- Fire exits and procedures (if you know there is going to be an alarm test say so.)
- Personal safety and security (personal belongings as well as any internal security arrangements such as badges etc.
- Toilets.
- Mobile phones to be turned off and what will happen to any messages received at the venue for participants.
- Course timings (especially latest finish time!)
- Coffee/tea/lunch arrangements along with approx timings (I always ask if anyone needs to eat at a certain time, for people with diabetes.)
- Smoking regulations.
- If it's a residential course an outline of what the company will pay for and what they must pay for themselves.
- Facilities at the venue (gym, pool etc if in a hotel.)
- Who to speak to in case of any problems with rooms, bills etc.
- I also give them an opportunity to ask any questions at that point.
