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Trainer’s Tip: Housekeeping


Jennifer James shares her list of ‘domestic’ issues to be covered at the start of any training event.

I include:

  • Fire exits and procedures (if you know there is going to be an alarm test say so.)

  • Personal safety and security (personal belongings as well as any internal security arrangements such as badges etc.

  • Toilets.

  • Mobile phones to be turned off and what will happen to any messages received at the venue for participants.

  • Course timings (especially latest finish time!)

  • Coffee/tea/lunch arrangements along with approx timings (I always ask if anyone needs to eat at a certain time, for people with diabetes.)

  • Smoking regulations.

  • If it's a residential course an outline of what the company will pay for and what they must pay for themselves.

  • Facilities at the venue (gym, pool etc if in a hotel.)

  • Who to speak to in case of any problems with rooms, bills etc.

  • I also give them an opportunity to ask any questions at that point.


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