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Training key to reducing turnover


While finding ways to ensure an effective work-life balance is the most important factor in keeping hold of older IT workers, training is the key to younger employees’ hearts.

These are the finding of new research commissioned by IT and management training provider Global Knowledge and high tech web site, TechRepublic. The study found that younger workers tended to value skills acquisition higher than work-life balance and job security because they were ambitious and liked to feel that they were contributing to the business.
But a huge 80% of IT personnel of all ages also considered skills acquisition vital to job satisfaction, mainly because it helped them to progress up the career ladder.
Allan Pettman, Global Knowledge’s UK managing director, said: “Staff turnover is a big time-consuming cost. If we can give restless IT employees the chance to train up and add skills via a learning and development programme, he or she will contribute more and be less likely to leave.”
Such staff members are also well-placed to employ technology to help the business cut costs, “alleviating some of the burden of an organisation and demonstrating a tangible return on the investment of training”, he added.

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