Would like any advice or guidance on what sort of training events should be included in a training programmme for new staff following on from induction.
SCOTT WILSON
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Would like any advice or guidance on what sort of training events should be included in a training programmme for new staff following on from induction.
SCOTT WILSON
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Scott
Questions on induction come up fairly regularly, so it’s worth using the search facility on TrainingZONE.
Cheers
Training needs will be individual but with some consistencies
After induction, training is likely to fall into two main categories. The first is training that individuals need in order to complete the tasks within their roles. These training needs should be fairly easy to define. The second, development training, will be determined by individual needs. Having said that many organisations find that it is useful to have a range of standard courses covering things like customer service, time management, first time leadership, creative problem solving, negotiation skills, performance management, feedback and coaching etc. etc. Having a set of generic courses like these can be useful as you are likely to find the same training needs being identified time and time again. Indeed much of our work these days involves developing programmes like this that can be delivered internally by our clients own trainers as required.