Can you point me towards quality materials on time management, delegation, and communication skills? Communication skills would cover body language, questioning & listening, dealing with difficult people, meetings etc.
Thanks.
Rachel Hopkins
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21 Responses
Lots of training resources
Rachel – Are you looking for a presenter or manual of quality materials?
PRESENTER? — I have successfully conducted customized workshops on these subjects for over 20 years.
MANUAL? — Our web site [http://www.growthassociates.org] has several power point presentations available.
One, entitled ULTIMATE CUSTOMER TREATMENT, contains the slides we use in a one day workshop. It focuses on dealing with difficult people [customers] and covers the importance of body language, questions & listening tools. We use a similar outline with managers [dealing with difficult employees]. The examples are different and more time is needed to proactively address what to do to prevent these people from becoming difficult in the first place.
A second, entitled MOTIVATION, contains the slides we use in a half day management workshop that concentrates on how to create a motivating work environment — a major step toward working with positive, supportive, “un-difficult” people.
A third, entitled EMPOWERMENT, will be available soon. It contains the slides we use in a half day management workshop that concentrates on how to effectively empower your people to maximize their performance. Another proactive application to prevent people from becoming difficult.
There’s more – – Bill Werst
Resources – Part 2
Rachel — COMMON SENSE MANAGING, my manager’s desktop guide, is another great resource.
The guide explores the essential tools and actions for successfully managing your organization — proven leadership actions that produce measurable results. Each of the ten sections contains exercises and surveys, plus summary questions to support your application. One section is devoted to effective MEETINGS.
COMMON SENSE MANAGING is available through http://www.growthassociates.orgor http://www.amazon.com. When purchased through our web site, the book comes with a one year 100% money back guarantee.
You can also subscribe to the free Common Sense Managing Tip of Week at our site.
Call me a [541] 386-1117 if you have any additional questions. Bill
Resources – Part 2
Rachel — COMMON SENSE MANAGING, my manager’s desktop guide, is another great resource.
The guide explores the essential tools and actions for successfully managing your organization — proven leadership actions that produce measurable results. Each of the ten sections contains exercises and surveys, plus summary questions to support your application. One section is devoted to effective MEETINGS.
COMMON SENSE MANAGING is available through http://www.growthassociates.orgor http://www.amazon.com. When purchased through our web site, the book comes with a one year 100% money back guarantee.
You can also subscribe to the free Common Sense Managing Tip of Week at our site.
Call me a [541] 386-1117 if you have any additional questions. Bill
Resources – Part 2
Rachel — COMMON SENSE MANAGING, my manager’s desktop guide, is another great resource.
The guide explores the essential tools and actions for successfully managing your organization — proven leadership actions that produce measurable results. Each of the ten sections contains exercises and surveys, plus summary questions to support your application. One section is devoted to effective MEETINGS.
COMMON SENSE MANAGING is available through http://www.growthassociates.orgor http://www.amazon.com. When purchased through our web site, the book comes with a one year 100% money back guarantee.
You can also subscribe to the free Common Sense Managing Tip of Week at our site.
Call me a [541] 386-1117 if you have any additional questions. Bill
Oops
Rachel — I’m new to this format.
I meant to send you a two pat message. The fourth down is the first part. The other three are duplications of the second.
Trying to explain this is worse that the original ‘OOPs’. [And you were looking for communications skills???]
Bill Werst
presentation skills training
Rachel – I am based in the west Midlands but travel in England and on the continent training people to make effective presentations. Can I help. Call me on 0121 454 2111 or e-mail me at apspresent@aol.com.
Sarah Fortes Mayer
presentation skills training
Rachel – I am based in the west Midlands but travel in England and on the continent training people to make effective presentations. Can I help. Call me on 0121 454 2111 or e-mail me at apspresent@aol.com.
Sarah Fortes Mayer
presentation skills training
Rachel – I am based in the west Midlands but travel in England and on the continent training people to make effective presentations. Can I help. Call me on 0121 454 2111 or e-mail me at apspresent@aol.com.
Sarah Fortes Mayer
presentation skills training
Rachel – I am based in the west Midlands but travel in England and on the continent training people to make effective presentations. Can I help. Call me on 0121 454 2111 or e-mail me at apspresent@aol.com.
Sarah Fortes Mayer
presentation skills training
Rachel – I am based in the west Midlands but travel in England and on the continent training people to make effective presentations. Can I help. Call me on 0121 454 2111 or e-mail me at apspresent@aol.com.
Sarah Fortes Mayer
presentation skills training
Rachel – I am based in the west Midlands but travel in England and on the continent training people to make effective presentations. Can I help. Call me on 0121 454 2111 or e-mail me at apspresent@aol.com.
Sarah Fortes Mayer
presentation skills training
Rachel – I am based in the west Midlands but travel in England and on the continent training people to make effective presentations. Can I help. Call me on 0121 454 2111 or e-mail me at apspresent@aol.com.
Sarah Fortes Mayer
presentation skills training
Rachel – I am based in the west Midlands but travel in England and on the continent training people to make effective presentations. Can I help. Call me on 0121 454 2111 or e-mail me at apspresent@aol.com.
Sarah Fortes Mayer
presentation skills training
Rachel – I am based in the west Midlands but travel in England and on the continent training people to make effective presentations. Can I help. Call me on 0121 454 2111 or e-mail me at apspresent@aol.com.
Sarah Fortes Mayer
presentation skills training
Rachel – I am based in the west Midlands but travel in England and on the continent training people to make effective presentations. Can I help. Call me on 0121 454 2111 or e-mail me at apspresent@aol.com.
Sarah Fortes Mayer
presentation skills training
Rachel – I am based in the west Midlands but travel in England and on the continent training people to make effective presentations. Can I help. Call me on 0121 454 2111 or e-mail me at apspresent@aol.com.
Sarah Fortes Mayer
Availability of training resources
There are hundreds of published activity naterials by Gower, Echelon and Fenman. Try http://www.gowertraining.co.uk and select GAIA and go to ww. trainingmatters.com (for Echelone). Gower lists and summarises 2760 activities, Echelon about 1000.
Designer of quality training materials
Rachel,
I have developed a range of time management resources. I can provide exercises relating to all time management topics plus course workbooks/handouts/OHPs.
Contact me if you’d like more information. My email is organize@sol.co.uk. Tel 01475 638068.
Try The Learner Within
Hi Rachel
Take a look at The Learner Within. Its an IBM developed tool designed as a support for individuals, but it is an excellent learning resources library for trainers. it has material from 5,000 sources which they have compressed into a cube with 64 enveloped in it, each dealing with a personal development topic. All the ones you mention and loads more! Initially read more about it in the JML website; http://www.jmlnet.com, or call me on 01295 256161. It costs £295 plus VAT. Can’t go wrong!
Communication skills workshop
Rachel, I have developed training materials for running a 2 day communication skills workshop for health service staff. The first day covers most of what you describe. It’s in Micosoft Word format.
Eddie.
Communication skills workshop
Rachel, I have developed training materials for running a 2 day communication skills workshop for health service staff. The first day covers most of what you describe. It’s in Micosoft Word format.
Eddie.