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TrainingZONE Insider #62 – New Features: Trainer’s Diary; Training Tip of the Week


TrainingZONE Insider - Issue 62
Wednesday 16 March 2005

********** THIS WEEK'S TOPICS ***** THIS WEEK'S TOPICS ******
1 Tip of the Week: Learning Retention
2 New Feature: Trainer's Diary
3 How to Calculate Training Costs
4 Review: An HR Guide to Workplace Fraud
5 How Did I Get Here? Sandra Robson, NVQ Centre Manager
********** THIS WEEK'S TOPICS ***** THIS WEEK'S TOPICS ******

Editor's note
To make it even easier to navigate the wealth of information and
advice on offer on TrainingZONE, we'll be carrying a Trainer's
Tip on each Insider. This tip is simply the most usable piece of
advice shared by a member that week. If you have found a comment
or Any Answers response helpful, why not drop me a line at the
address below to nominate it as a Trainer's Tip?
And don't miss our brand new Trainer's Diary series. This week
Byron Kalie takes a wry look at the world of residential


Claire Savage
Editor, TrainingZONE
mailto:[email protected]

Mentoring Development Group - Coaching and Mentoring Conference
Interest in coaching and mentoring is a rapidly growing
phenomenon, accompanied by an explosion in the range and types
of coaching and mentoring available. Is this valuable diversity,
or just befuddling complexity? A conference in April will offer
practical advice on effectively managing this complexity at a
personal and organisational level.

Trainer's Tip
"Different (learning) delivery methods have different retention
rates. The model most quoted says: 20% of what we read, 30% of
what we hear, 40% of what we see, 50% of what we say, 60% of
what we do, and 90% of what we see, hear, say and do! The
highest (retention) comes from a combination of methods (hear,
read, watched it happen) but by far the most effective is by
getting the trainee to teach to others what they have just
learnt." Read more of this tip of the week from Carol Long:

Any Answers Answered

Can't Learn, Won't Learn?
To find out how to get the training and business environment
right to improve learning retention, don't miss this fantastic
advice (including Carol Long's tip above).

Golden Handcuffs
You train them up, and then they leave - sound familiar? Beyond
the obvious solution of cold hard cash, members offer
suggestions on how to train and retain.

Calculating Training Costs
Tim Drewitt offers an invaluable method of comparing the cost of
providing open learning opportunities against that of trainer-
led solutions.

New questions posted on Any Answers include:

Tom Sutherland needs an energiser to get the ball rolling on a
leadership development proposal.

Clare Gibson would like to hear what other organisations are
doing to meet the IT needs of staff.

Jarlath Duffy needs a role-play exercise to highlight the
various elements of change management and the issues of
resistance for a middle management group in the healthcare area.

Got the answer or want to pose a question of your own? Go to:

Community News

Selecting and Using Mentors Effectively
Mentors can powerfully develop individual learning and so
effective selection is essential. Using a questioning checklist
approach this resource covers: selecting and choosing mentors in
groups; learner selection of a mentor; effective mentor
qualities; effective mentee qualities; various mentor skills;
mentoring agreements.

Browse all of TrainingZONE's resources at:

Trainer's Diary: A Journey Too Far?
"There was a time when it was the best thing ever. Go away for a
few days, see another part of the world, meet new and
interesting people." Byron Kalies kicks off the first in a new
series with a journey into the world of residential training.

Jobs and Opportunities
For all the latest opportunities on TrainingZONE go to:
To view or post a tender go to:

How Did I Get Here? Sandra Robson, Surrey County Council
Starting out as a secretary frustrated by the level of IT
training offered to an NVQ assessment centre manager - Sandra
Robson explains her career to date.

Review: An HR Guide to Workplace Fraud
Reviewer Jonathan Senior says of this book: "A useful guide for
the busy manager to combat workplace fraud and deception
covering such diverse areas as the functioning of the human
brain to the handling of CVs."

New Members
This week TrainingZONE welcomes new members from organisations
including: Morgan Stanley, Imperial Tobacco, Barnardo's, Portman
Building Society, O2, NHS, Northumbria Police, Royal Mail,
Everest, Pfizer, Barclays and BAE Systems.

Advertise your event here contact Phil Jones on 0117 9158634 or
email [email protected]

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Copyright (c) 2005 Sift Group Ltd. All rights reserved.
May be reproduced in any medium for non-commercial purposes
as long as attribution is given.

TrainingZONE, 100 Victoria Street, Bristol BS1 6HZ
Tel:+44 (0)117 915 3344 Fax:+44 (0)117 915 9630 ISSN 1474-2225


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