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TrainingZONE Insider #63 – Skills White Paper


TrainingZONE Insider - Issue 63
Wednesday 23 March 2005

********** THIS WEEK'S TOPICS ***** THIS WEEK'S TOPICS ******
1 Tip of the Week: The Training Department as Investment Centre
2 New Feature: Coaches Diary
3 Job of the Week: NVQ Assessors
4 Review: Lend Me Your Ears
5 How Did I Get Here? Frank McGoldrick, Transco
********** THIS WEEK'S TOPICS ***** THIS WEEK'S TOPICS ******

Editor's note
The government has set out its proposals to help Britain become
"a high skills, high value-added economy". Plans include new
mechanisms to get employers involved in designing training
courses, free training to GCSE level for all adults and a one
-stop shop for people who want to take a training course. Find
out more at:

Elsewhere the jury is still out on Russell Slater's contention
that the British Gas "training Academy" ads are an insult to the
training profession. Read and add to the responses so far:


Claire Savage
Editor, TrainingZONE
mailto:[email protected]

Complimentary Breakfast Briefing
Join Questionmark this April for a complimentary Breakfast
Briefing and get the most out of your online tests, quizzes and
surveys. Please join us on one of the following dates: April
20th in Reading; April 27th in London; or April 28th in
Edinburgh. Click here to register!

Any Answers Answered

Line Manager Training
Before you give a presentation to managers, read these tips on
how to put your proposals in the best light by speaking their

IT Learning Strategy
Online learning, IT books in the learning resource centre and IT
champions - staff who are willing to help others with their IT
problems - are just some of the suggestions for developing an IT
training strategy.

Change Management
Exercises and ideas on how to look at elements of change
management and resistance to change.

Mentoring Development Group - Coaching and Mentoring Conference
Interest in coaching and mentoring is a rapidly growing
phenomenon, accompanied by an explosion in the range and types
of coaching and mentoring available. Is this valuable diversity,
or just befuddling complexity? A conference in April will offer
practical advice on effectively managing this complexity at a
personal and organisational level.

New questions posted on Any Answers include:

Michael Esau is putting together a business case for increasing
his organisation's low training spend and wants to hear from
organisations who feel their companies are more generous.

Ginny Haynes wants some tips on putting together customer care

Michael Sprigg is doing a presentation on communication and
needs suggestions on how to keep it interesting.

Got the answer or want to pose a question of your own? Go to:

Why have your trainers reinvent the wheel
by researching and writing training materials,
when they can mix our content to match your training need?
Free their time to engineer on-the-job improvement.
Click here to save time.

Trainer's Tip
"It is not helpful to have a (training) department that should
be strategically supporting the organisation as a profit centre.
It focuses the mind of the department on the wrong things.
Everyone likes to proudly display how much profit they are
making - but the way to do this will be at the expense of
learning. You will go for maximum "bums on seats", trainer
utilisation, popular programmes etc - and may get a long way
from what the business actually needs." Read more of Andrew
Mayo's advice on what training departments should and shouldn't
charge for and the benefits of an 'investment centre'.

Community News

Selecting and Using Mentors Effectively
Mentors can powerfully develop individual learning and so
effective selection is essential. Using a questioning checklist
approach this resource covers: selecting and choosing mentors in
groups; learner selection of a mentor; effective mentor
qualities; effective mentee qualities; various mentor skills;
mentoring agreements.

Browse all of TrainingZONE's resources at:

Coaches Diary: Once a Brownie...
"After a fretful night's sleep, the day of the "big" event
dawned. As I prepared myself that evening to "wow" the audience,
the adrenaline started pumping - this was going to be both fun
and slightly scary." In the first of this new series, Olivia
Stefano learns to appreciate her Brownie Guide training.

Job of the Week
Careconnect learning needs NVQ Assessors Nationwide. To view our
range of postions please click here:

For all the latest opportunities on TrainingZONE go to:
To view or post a tender go to:

How Did I Get Here? Frank McGoldrick, Transco
"I had, without realising it been training people since the age
of about nine or 10, as a scout... at school and on into adulthood
when I joined the Army." - Frank McGoldrick charts his career to date.

Review: Lend Me Your Ears
Reviewer Anne Teggart says: "This book works on many levels. It
can be used for those who are new to giving presentations as
well as the more seasoned presenter who wants to make a bigger
impact and polish up on their presenting skills."

New Members
This week TrainingZONE welcomes new members from organisations
including: Scottish Widows, Whitbread, Marks and Spencer,
Woolworths, NHS, Orange, Fortnum & Mason, Yorkshire Water, Royal
Bank of Scotland, Ladbrookes, RAF, Barclays and RWE Npower.

Advertise your event here contact Phil Jones on 0117 9158634 or
email [email protected]

Have you Profiled?
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tell us a bit more about yourself and your professional
interests. Filling in the profile form only takes a few minutes
and you will then have full access to many areas that are
available only to profiled users. Go to:

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Copyright (c) 2005 Sift Group Ltd. All rights reserved.
May be reproduced in any medium for non-commercial purposes
as long as attribution is given.

TrainingZONE, 100 Victoria Street, Bristol BS1 6HZ
Tel:+44 (0)117 915 3344 Fax:+44 (0)117 915 9630 ISSN 1474-2225


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