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TrainingZONE Insider #75 – Evaluation – when, why and how?


TrainingZONE Insider - Issue 75
Wednesday 15 June 2005

********** THIS WEEK'S TOPICS ***** THIS WEEK'S TOPICS ******
1 Tip of the Week: Stress Management
2 Coaches Diary: SMART Goals
3 Isolating the Effects of Training - When & Why?
4 Problem Solving Exercises
5 Resources: The Learning Bank
********** THIS WEEK'S TOPICS ***** THIS WEEK'S TOPICS ******

Editor's note
Don't you love happy endings? A week or so ago TrainingZONE
member Elsa Mailoux was put forward for a job setting up a new
training and development function at her company and called on
the community for help. The good news was you responded in
droves and the great news is that Elsa got the job! However, it
doesn't completely end there, now Elsa needs to come up with
her responsibilities as a training & development co-ordinator
and would love to hear your advice.

If you would also like a helping hand from the TrainingZONE
community, go to Any Answers and post your question:

Best regards

Claire Savage
Editor, TrainingZONE
mailto:[email protected]

Virtual Reality - A whole new approach to experiential learning!
The power of experiential learning is already well known and now
virtual reality simulations are taking it to a whole new level.
Find out in this white paper why more and more organisations are
using this approach.
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Trainer's Tip: Stress Management
"If you're in a high stress environment, people can get sucked
into a "when the going gets tough..." set of assumptions. This
means that few people like to acknowledge they're under stress."
Read more of Joanna Howard's advice on stress management in high
pressure environments.

Any Answers Answered
Isolating the Effects of Training - When & Why?
In this fascinating debate, started by Martin Schmalenbach,
members share their experience of when, why and how to
evaluate training.

Service Excellence
Members tips on how to help staff understand the importance of
great customer service.

Problem Solving Exercises
Ideas on how to set up scenarios to help staff improve their
problem solving and communication abilities.

"Towards a more skilled workforce"
Free Edexcel Management Seminars
Edexcel, one of the UK's leading awarding bodies is organising a
series of free seminars for HR and training professionals -
providing a preview of innovative, new qualifications in
Management to be launched in September.
Click on the link below to reserve a place:

New questions posted on Any Answers include:
Charlotte Walton is looking for a very quick, interactive game
based around selling.

Pete McOnie would like some advice on how to encourage people to
attend training sessions.

Nina Merchant needs advice on management activities to be used
in an assessment centre.

Got the answer or want to pose a question of your own? Go to:

Worried about delivering training cost effectively?
Don't. With BT Web Conferencing, you can manage all your
information and training over the web. You'll cut down on admin
as well as travel costs, leaving your people better informed,
more productive and more satisfied.
Click on the link to find out more:

Community News
Resources: The Learning Bank
50 original activities designed for use within training sessions
and workshops. Author David Smith, has spent the last 12 years
designing and delivering training programmes for blue chip
companies and not- for-profit organisations in the UK and

Browse all documents in the TrainingZONE Library:

Coaches Diary: SMART Goals
This week Olivia Stefanino helps a client set goals that are
specific, measurable, achievable, written & timed.

Review: Beating IT Risks
Jordan and Silcock have produced an attractive and readable book
on a complicated subject.

FREE article on how to Read Faster, Understand Better and
Remember More with Effective Speed Reading.
Learn simple but effective techniques to enable you to power
through books, journals, reports and emails. Our highly
acclaimed Effective Speed Reading course will help you double or
treble your reading speed in just one day!
Click on the link for more information:

Jobs and Opportunities
For all the latest opportunities on TrainingZONE go to:
To view or post a tender go to:

New Members
This week TrainingZONE welcomes new members from organisations
including: West Sussex County Council, Focus DIY, Marks and
Spencer, HBoS, LogicaCMG, Oldham MBC, Reed, BBC, Scottish Power,
Lloyds TSB, Henley Management College, National Blood Service,
The Pensions Trust, and Staffordshire Fire and Rescue Service.

Advertise your event here contact Phil Jones on 0117 9158634 or
email [email protected]

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interests. Filling in the profile form only takes a few minutes
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Copyright (c) 2005 Sift Group Ltd. All rights reserved.
May be reproduced in any medium for non-commercial purposes
as long as attribution is given.

TrainingZONE, 100 Victoria Street, Bristol BS1 6HZ
Tel:+44 (0)117 915 3344 Fax:+44 (0)117 915 9630 ISSN 1474-2225


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