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TrainingZONE Insider #77 – Tips on engaging learners, soft skills training and mentoring

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TrainingZONE Insider - Issue 77
Wednesday 29 June 2005
https://www.trainingzone.co.uk/community/anyanswers
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********** THIS WEEK'S TOPICS ***** THIS WEEK'S TOPICS ******
1 Tip of the Week: Engaging E-Learning
2 Coaches Diary: Putting it Off
3 Soft Skills Training
4 Competency Based Interviews
5 Resources: Team Development Tools
********** THIS WEEK'S TOPICS ***** THIS WEEK'S TOPICS ******

Editor's note
=============
Each week the Insider tries to highlight just some of the
excellent knowledge sharing taking place in the TrainingZONE
community. This week I'd like to single out one member in
particular, Nik Kellingley, who to date this month has offered
advice to 22 members in our Any Answers forum. Nik's fantastic
contribution has inspired a new member of the month slot. Thanks
so much to Nik and if you would like to nominate a member of the
month drop me a line at the email address below.

Best regards

Claire Savage
Editor, TrainingZONE
mailto:editor@trainingzone.co.uk


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Trainer's Tip: Engaging E-Learning
===================================
"There are lots of things you could do to make computer based
training (CBT) more interesting, but before you hurtle off and
create wonderful graphics, audio etc, ask yourself why?" Don't
miss Paul Allman's advice on how to create engaging e-learning.
https://www.trainingzone.co.uk/item/142691

Any Answers Answered
=====================
Soft Skills Training
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Tips on how to help staff build rapport, feel confident and use
positive language when dealing with customers.
https://www.trainingzone.co.uk/item/142460

Activities for Mentoring Sessions
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Don't miss these interactive activities from Margo Murray.
https://www.trainingzone.co.uk/item/142531

Competency Based Interviews
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Advice for those in the interviewees chair from David Lloyd and
others.
https://www.trainingzone.co.uk/item/142643


Become a Super Trainer!
/---------------------------------------------------------------
How can a great trainer become even better? CreativityWorks
shows trainers how to draw on their strengths. Click on the link
to find out more:
https://www.trainingzone.co.uk/adredirect/creativityworks.html
---------------------------------------------------------------/


New questions posted on Any Answers include:
============================================
Clive Boorman needs suggestions for exercises or sessions to
include in a briefing on confidentiality.
https://www.trainingzone.co.uk/item/142692

Clare Bury is waiting to hear your advice on setting up a
competency matrix.
https://www.trainingzone.co.uk/item/142654

What would make you attend a training event? Tracey Thake is
keen to hear your thoughts.
https://www.trainingzone.co.uk/item/142641

Got the answer or want to pose a question of your own? Go to:
https://www.trainingzone.co.uk/anyanswers


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departments.
Find Out More:
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Community News
==============
Resources: Team Development Tools
-----------------------------------
A 41-page manual for team managers and trainers to support team
building and team development. Including an initial diagnostic
activity accompanied by 12 practical activities.
https://www.trainingzone.co.uk/doc/2727

Browse all documents in the TrainingZONE Library:
https://www.trainingzone.co.uk/ppv

The Brain Bath?! Interview Nightmares
--------------------------------------
Check out these real life interview nightmares, including John
Chapman's confession to dozing off!
https://www.trainingzone.co.uk/item/142316

Coaches Diary: Putting it Off
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Olivia Stefanino gets to the root of a salesman's
procrastination problem.
https://www.trainingzone.co.uk/item/142700

Review: 40 Activities for Training in Self-Empowerment
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Activities are aimed at helping individuals take responsibility,
confront problems and developing a positive attitude.
https://www.trainingzone.co.uk/item/142346

Member of the Month
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Read Nik Kellingley's word of caution on team development.
https://www.trainingzone.co.uk/item/142204

Jobs and Opportunities
----------------------
For all the latest opportunities on TrainingZONE go to:
https://www.trainingzone.co.uk/cgi-site/tzjobs.cgi
To view or post a tender go to:
https://www.trainingzone.co.uk/cgi-site/tzcontracts.cgi

New Members
-----------
This week TrainingZONE welcomes new members from organisations
including: RAC Financial Services, Reading Borough Council, NHS,
Ernst & Young, Gulf Air, South Yorkshire Police, GlaxoSmithKline
Pharmaceuticals, Lloyds TSB Insurance, British Gas, Furness
Building Society, Innovex, Jobcentre Plus, Abbey, and Pertemps.

Events
======
Advertise your event here contact Phil Jones on 0117 9158634 or
email pjones@sift.co.uk

Have you Profiled?
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and you will then have full access to many areas that are
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Subscription Information
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Copyright (c) 2005 Sift Group Ltd. All rights reserved.
May be reproduced in any medium for non-commercial purposes
as long as attribution is given.

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Tel:+44 (0)117 915 3344 Fax:+44 (0)117 915 9630
https://www.trainingzone.co.uk ISSN 1474-2225
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