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TrainingZONE LearningWire #106 – ‘Emotional Intelligence can be learned’, choosing an online training course, special feature: W


TrainingZONE LearningWIRE - Issue 106
19 June 2000


1. New survey shows 'Emotional Intelligence can be learned'
2. LearnDirect unveils induction programme for 'new learners'
3. Choosing an online training course
4. Special community feature: WebWatch
5. Tuesday's workshop: Working effectively as a virtual team


Editor's Note

Dear TrainingZONE member,

Thank you! Several months ago, we were informed that various
users had nominated TrainingZONE for the Yell Awards 2000. These
prestigious annual awards are now in their fifth year and are
intended to reflect excellence in each of ten different
categories of internet sites, leading ultimately to a Best UK
Site award.

In April, we were shortlisted in the final 10 sites as Best UK
Business-to-Business Site, alongside BT, Yellow Pages, Thorn
Lighting and the Henley Centre. Last week, TrainingZONE beat all
these contenders to become one of two finalists for the Award.
We're busy polishing up the site in time for the final awards
ceremony on 11 July. This is a huge endorsement and recognition
not only for TrainingZONE as a premier business website, but also
for the 60+ staff at Sift who create our eleven online
professional communities. We'll bring you the final result, just
as soon as we know it!

Tim Pickles
Managing Director

Latest News
Send us news for inclusion at

New survey shows 'Emotional Intelligence can be learned'
The Talent Foundation has published the results of the first
phase of its study into the role of Emotional Intelligence in
learning. The survey, which was announced by Talent Foundation
CEO Dr Javier Bajer in his interview with TrainingZONE last
month, builds on a study conducted earlier this year which showed
that individuals with high Emotional Intelligence were
significantly more proactive towards learning than those from a
control group.

LearnDirect unveils induction programme for 'new learners'
At the e-learning exhibition last week, Mary Wallace from the
University for Industry unveiled one of the interactive packages
designed for LearnDirect. The package, created by the BBC, is
designed as an induction to learning for new learners and those
who haven't been in a formal learning environment for some time.

Training versus salary debate rumbles on
TrainingZONE promises to try and avoid the debate from now on,
but notes that in yet another survey that the training versus
salary debate is still alive and kicking. The latest survey from
e-Learning, IT and business skills training company KnowledgePool
rather sensibly finds that, actually, most employees would like both.

FastTrack Associates Ltd are pleased to announce publication of
their new Centre Support Materials for S/NVQs in MCI Management
Level 3. Also shortly available: The latest Information Technology
Levels 1,2 and 3 and Telesales Level 3 Mandatory Units and
Optional Units. For further information, prices and/or sample
pages please t:01529 414915, f:01529 413144 and visit
17,000 professionals receive LearningWire. To reach our

The paperchase prevails for HR professionals
A Softworld survey reveals that an alarming 40 percent of
organisations are not using a computerised HR system. The survey
was conducted at Softworld HR & Payroll, which took place at
Wembley in February 2000.

TrainingZONE workshop: Working effectively as a virtual team
As 'remote working' becomes an increasingly common aspect of the
way in which we work, how can we sustain a sense of real team-
working? And for team leaders and managers who have
responsibility for staff whom they may rarely see, how can proper
monitoring, workload management and accountability be maintained?

Staff from the Coverdale Consultancy will be running this
'virtual' online workshop, which will cover issues including:
* How can people communicate and co-operate when they don't have
face-to-face contact?
* How can the sense of isolation be combatted?
* How can virtual teams be managed most effectively?
* What strategies can you adopt when remote staff and teams are
not working properly?

Join the workshop on Tuesday 20 June 2000 from 13:00 - 13:45 BST

* * * * * * * * * * * SHOOTING STARS * * * * * * * * * * * * * * *
SAP Trainers and Consultants, based London. 42,000 - 50,000 GBP.
* * * * * * * * * * * * * * * * * * * * ** * * * ** * * * * * * * *

The CareerZone at TrainingZONE is building steadily into a top
quality directory of high calibre training and HRD vacancies.
Check CareerZone out at:

Brunel University offer lifelong learning system
Brunel University's Lifelong Learning Centre has developed a new
system for logging learning activities. The Lifelong Learning
System can log the training and development of an individual or
an organisation on an ongoing basis. The system includes a skills
scanner (skills audit), area for action planning and an
externally-verified Learning Log for each learner which they can
take with them when they change jobs.

Tyneside develops online system for personal development plans
Alison Bell and Roger Candy of North Tyneside College have been
in touch with TrainingZONE to tell us of their online system for
creating a personal development plan, aimed specifically at the
small and medium sized enterprise manager in their area.

Focus on creating excellence in management and leadership
A new independent body has been launched by the government with
the aim of ensuring that UK managers and leaders are among the
best in the world. The Council for Excellence in Management and
Leadership, which was established in April to look at management
and leadership issues, is a joint initiative by the Department
for Education and Employment and the Department for Trade and
Industry, aimed at ensuring UK companies gain and maintain a
competitive edge in the global economy.

Cross-community Poll: Work-life balance
Are Training and HR professionals chained to their desks, or
have they achieved the perfect work-life balance?
Accountants, Lawyers, HRD-ers: who's most likely to downshift
for an easier life?
There's still time to vote in our cross-community poll at

AMED Frontiers Conference 2000. The e-challenge: keeping people
at the heart of e-business. 23 & 24 August 2000, University of
Warwick Business School. Themes will include: e-learning and
development, e-ethics, mobilizing and e-xchanging knowledge, e-
enabling organisations. Organisations include: Royal Bank of
Scotland, British Airways & PwC. Download the conference brochure

Choosing an online training course
TrainingZONE member Audrey Choden has written an article on
choosing the right online course. Audrey says 'need tips for
choosing the right online course to meet your specific training
needs? Read How to Choose the Right Online Course. If you work
for a small business or company with a limited training budget,
online learning might be a viable option for your own professional
development.' The article can be found at

Any answers
What's troubling TrainingZONE readers this week?

Kevin Moore wants to know what became of John Goddard:

As part of our motivation course, we use a guy called John
Goddard as a shining example of achieving your goals.
As a 15-year-old he wrote a list of the 127 things he wanted to
do before he died. I know how he got on up to a few years ago,
but I desperately want to find out:
a) If he's still alive
b) How he's doing on his list

Absolutely ANY info very gratefully received.
Kevin Moore

Other pressing questions needing an answer:

- A few questions from Steve Ager about distance learning MBAs,
including accreditation
- Matt Bownds is looking for feedback materials for call centre
- Phil Knott seeks a business simulation exercise for new retail
- Mike Ellison needs good examples of the dreaded evaluation

If you can answer any of these, or have a question of your own,
just go to use the
Comments feature at the end of each question to relay your
answers direct to the questioner.
Go on, you'll have done another TrainingZONE member a favour!

Special feature this week: focus on WebWatch
TrainingZONE scours the web on a daily basis for all things
interesting in the world of training, and adds them to an ever-
expanding library of the best training and learning resource.
What's more, visit WebWatch and we'll take you straight to the link
itself - no struggling to key in complicated web addresses required!
You can check out the latest hot links at

We're always interested to receive your recommendations too -

This week, a slightly extended WebWatch features the shortly-to-
be relaunched IPD site, complete with (hopefully temporary!)
technical hitches, and a chance to win a laptop courtesy of Xebec
McGraw-Hill and Training Magazine.

BAOL quality mark should help expansion in open learning
With technology fuelling a steady increase in distance learning,
achieving consistent standards across the range of training
available is an issue of growing importance. The British
Association of Open Learning aims to promote quality and best
practice in open, flexible and distance learning and has
developed a quality mark for organisations who wish to have the
standard of their training materials, guidance and learner
suppport recognised.

New enhanced IPD site needs a registration
The IPD's website is being re-organised to provide visitors with
a more personalised service. All visitors to the site are being
asked to register their details before they can access the site.
TrainingZONE has however encountered a few problems with this
process, apparently due to a slow server at the IPD's end - the
IPD say that the problem is due to the sheer number of people

Complete online learning questionnaire and win a laptop!
Xebec McGraw-Hill and Training Magazine are currently conducting
a survey into the implementation, use and impact on trainers of
learning online, and are offering respondents the chance to win a
multimedia laptop.
You can download a copy of the survey at

Lifelong learning: OU needs your views
The Open University and the University of East London are looking
for contributors to an online discussion they are hosting into
lifelong learning. Topics under discussion will include "what
does lifelong learning mean?" and "what should we be doing to
support lifelong learning?". The responses will be fed into a
meeting at the University in July. Anyone with an interest in
the subject can log in to the debates, which launch on June 19th.
Once up-and-running, the discussion area will be available at

Management advice from Jesus, Atilla the Hun and Don Corleone...
Last week's Personnel Today magazine carried a lighthearted look
at management books. By all accounts, to gain gravitas in the
world of management theorising, the best thing to do is to die,
leaving behind a portfolio of revered management theory.
Personnel Today cites the likes of Attilla the Hun (Victory
Secrets of Attilla the Hun, Wess Roberts), Jesus (The Leadership
Wisdom of Jesus, Charles Manz) and, among the more unlikely
contenders the Wizard of Oz (The Oz Principle, Connors,
Smith and Hickman) as those who have been successfully giving
advice from beyond the grave. To subscribe, visit

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Copyright (c) 2000 Sift Group plc. All rights reserved.
May be reproduced in any medium for non-commercial purposes as
long as attribution is given.

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