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TrainingZONE LearningWire #112 – Learning Lab interview, TrainingZONE speaker on local gvmt e-learning, work-life balance worksh


TrainingZONE LearningWIRE - Issue 112
31 July 2000
Yell Awards 2000 Commendation - Best e-Commerce Site (B2B)


1. Interview of the Month: Professor Molyneux, the Learning Lab
2. TrainingZONE speaker on E-learning for local government
3. 7 questions to ask before commissioning a training programme
4. WebWatch: Corporate Tea Leaves and the Prompt Box!
5. This weeks workshop: work-life balance


Editor's Note

With e-learning gaining in popularity day by day, the problem is
increasingly knowing how to wade through the plethora of
computer-based learning products on offer.

This month, Training Journal launched a CDROM and web-based
service which will aim to review most of the e-learning providers
in the marketplace (another site offering a similar service is

It's interesting therefore to hear of the work of the Learning
Lab, which, with the support of the likes of Microsoft and ICL,
is channelling resources into uncovering the objective facts
about the effectiveness of e-learning. Professor Steve Molyneux,
director of the Lab, is an enthusiastic communicator of the
benefits of using technologies to complement and enhance existing
forms of learning. However, he is concerned that many of the
providers of e-learning products may not fully understand the way
that the learner interacts with the technology, and that learners
will lose out as a result.

One of the projects currently being undertaken by the Lab is a
long-term study into the effectiveness of Computer-Based
Training. TrainingZONE will be reporting back on the work of the
Learning Lab over the months to come, and looks forward to some
useful in depth research into an area which is in desperate need
of solid supporting facts.

Stephanie Phillips
News Editor
mailto:[email protected]

Latest News
A selection of this week's news stories

Interview of the Month:Professor Steve Molyneux, the Learning Lab
This week, TrainingZONE spoke to Professor Steve Molyneux, Director
of Centre for Excellence for technology in learning The Learning Lab
about the work of the Lab and how he views the current state of
online and computer-based technologies for learning.

E-learning for local government
"E-learning is real learning" says TrainingZONE speaker at a
seminar underlining the massive potential for e-learning in local
government. reviewed
This month's edition of Training Journal is accompanied by a
CDROM entitled The site aims to offer a
review of all online learning websites available: "Our aim become the starting point for trainers and learners who
want to access e-learning". With this in mind, TrainingZONE set
out to review the reviewing facility.

The Training Solutions & I.T. Training Show 2000 is now available
in fully interactive virtual 3D. Start walking around the UKs
premier I.T. training event again and again. E-ttend (TM) now at Powered by

17,000 professionals receive LearningWire. To reach our

* * * * * * * * * * * SHOOTING STARS * * * * * * * * * * * * * *
Business Development Managers, IT training, UK-wide, 30,000-55,000 GBP
Management Trainer, SW England, 28,000-31,000 GBP + car
IT Trainers, Microsoft Office, Scotland +N England, 25,000-32,000 GBP
* * * * * * * * * * * * * * * * * * * * * * * * ** * * * * * * *
High calibre training positions like these are being added to
CareerZone every week. Make sure you don't miss out on the one
you want by creating an alert profile at

Seven questions to ask before commissioning a training programme
Seven useful questions to ask before commissioning a training
programme appear on the Hong Kong-based website

NLP trademark action leaves Bandler bankrupt
According to the Association for Neuro-Linguistic Programming,
the high court action over the rights to use the term NLP have
resulted in Richard Bandler (who claimed the copyright) being
made bankrupt. Bandler, one of the early founders of the
process, had been taken to court by Tony Clarkson, a certified
NLP Master Practitioner on behalf of members of the ANLP, over
fears that no-one else would be able to use the term as part of
their work.

New articles on performance management
USA-based Zigon Performance Group publish a regular round-up of
all that's new in the world of performance management.

Community Features

Any Answers
Question of the week: Trainer/employee ratios - plea for advice!
In January of this year I was recruited into the role of training
manager for a group of companies. No training department existed
prior to this. We have around 140 employees. The issue: I am a
one-man department, and currently do everything training related,
from all administration to design & delivery. Maybe it's just me,
but my impact seems to be dwindling as I find my time
increasingly taken up by the detail. I am about to press for an
assistant. Is there any published advice on the best, even
minimum, trainer to employee ratios required to be effective? Any
benchmarks? If not, I would be grateful to know your individual
experiences. Has anyone experienced a similar situation? Should I
be coping with this number of employees (I can handle the

David Fowler

Other questions posed this week:

- Sarah James would like help with finding programmes aimed at
encouraging older employees approaching retirement to consider
remaining in employment
- Michael Clements is seeking benchmarking examples for Return On
- Andrea Stenhouse is looking for CBT or other desktop-based

Thanks to Denise Robinson, Garry Platt and Richard Hale, who
gave TrainingZONE members the benefit of their knowledge this

*********Great offer for TrainingZONE community users*********
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facts of training management and administration, planning,
design and delivery, in one package. With its logically subject-
divided sections, concise summaries and checklists and easy-
access format, Croner's A-Z Guide to Training & Development gives
the busy training practitioner access to an immediate overview of
any topic. Contents include Analysing Needs, Delivery, Design,
Evaluation, Finance, HR Issues, Management & Administration,
Planning, Resources, Standards & Initiatives.

Buy now from the Croner.CCH Store in the TrainingZONE Mall at the
special TrainingZONE Price of 117.90 GBP (normally 131.00 GBP)

The tenders area of the site is a great place to look for HR and
training-related project work. If you're a freelance consultant
or trainer, check out the following opportunities which were
posted by TrainingZONE members this week:

Novell support trainers wanted nationwide by the NCS Corporation

HR consultancy requires an instructional designer

Telecom Experience requires experienced technical trainers to
deliver courses in mobile communications and data

Tenders are being added on a regular basis - make sure you keep
an eye on new postings coming through at

Fed up with recruitment consultants? is a new, lean
online service specialising in providing contract accountants.
Totally online, you search our database of verified contractors.
You pay the rate you want, whilst we only charge a margin of 10%. will save you time and money. Register now at now there is an alternative.

Online workshop: managing work balance
The issue of work-life balance is one which is steadily gaining
prominence. Both the media and government are keen to promote
the idea that flexible working is becoming the new way to work,
but the reality has yet to bear this out. Surveys repeatedly show
that workers in the UK regularly put in more hours than their
counterparts in mainland Europe. Can the general trend towards
more flexible working vaunted by the media and government
actually be reality for the majority of the UK workforce? If
legislation isn't going to make a significant difference, then
what is? If you have been responsible for or have experienced
flexible working in your workplace, or have found yourself
spending longer and longer hours at your desk, come along and
share your experiences.

All our online workshops are free to join. Just visit
from 13:00-13:45 BST on Tuesday 1 August 2000.

RBS/NatWest to offer free web training in branches
The Royal Bank of Scotland and subsidiary NatWest will be
offering free coaching and access to the Internet through their
branches in the coming months. The bank's click.start centres
will provide free facilities to anyone who wants to use the
Internet, providing access to a number of web sites with an
emphasis on learning about the Internet, small business and local
information. The centres will also be available in the evenings
for special interest seminars.

Vocational Training Relief to end with the introduction of ILAs
The Inland Revenue has announced that Vocational Training Relief
(VTR) will end with the introduction of Individual Learning
Accounts (ILAs) on 31 August.

Two-for-the-price-of-one on Illumine courses
Subscribers to Illuminating, the newsletter of creativity
training company Illumine Ltd are being offered a two-for-the-
price-of-one offer on a series of courses 'because it is Summer'!
Anyone booking on one of the selected courses by August 11th will
be able to claim one free place for each place booked.

Have you seen our sister sites?
TrainingZONE is only a small cog in a massive Internet wheel. Our
parent company Sift has a number of other professional
communities which are alive and kicking and worth a visit if
you're after some specialist information. There's AccountingWEB,
with a British and American presence, LawZONE, EUBusiness and
TravelMole and newly launched Visit the Sift
website to find out more about the team behind TrainingZONE and
the other sites.

New Management Assignments CD for levels 4/5 S/NVQs. A bank of
management assignments in both HTML & PDF formats for networks &
adaptation for 150 GBP+VAT. Accreditation references and
assignment tasks for Level 4/5 S/NVQs and NEBS Management Diploma
in Management, plus lots more material including personal
development planning toolkit etc. Go to more details.

Our round-up of useful sightings on other websites.

Prompt Box - for when the ideas dry up!
An e-mail sent to TrainingZONE with an eye-catching moving logo
alerted us to this website. Prompt Box On-Line is a resource for
trainers containing icebreakers, energisers, analogies and
brainteasers to build into training sessions and workshops. There
are currently 300 ideas in the database, which is being regularly

Corporate Tea Leaves - measuring employee motivation
Corporate Tea Leaves offers an online diagnostic tool for
measuring the motivation of employees. The tool has been created
by Beaufort Consulting, a consultancy specialising in change and
human resource management. The questionnaire consists of 50
questions that relate to core motivational factors derived from
Beaufort's research, and takes 15 minutes for each employee to
complete. You use the 50 core questions and can add up to 10 more
questions of your own.

Educational Multimedia Corporation - IT training solutions
Educational Multimedia Corporation develop interactive
multimedia-based assessment, training, post-training and end-user
support for Microsoft software applications as well as general
computer skills. A particularly useful offering from the company
is Shortcutz, a series of one page reference guides to Microsoft
applications such as Word, Excel and Access. There are 60 free-
to-download sheets available currently on their website, which
can be found at

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Copyright (c) 2000 Sift Group plc. All rights reserved.
May be reproduced in any medium for non-commercial purposes as
long as attribution is given.

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