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TrainingZONE Newswire #343 – Taking the Headache Out of Measuring ROI


TrainingZONE Newswire - Issue 343
31 January 2005

1. Feature: Evaluation - Taking Control for ROI
2. Education Policy 'Failing to Address Skills Shortages'
3. Parkin Space: Change is the Only Certainty
4. Proving the More in More Out Principle
5. Responsibility, Competence and Change: Compliance in 2005

Editor's note
For those of you who have been following Martin Schmalenbach's
excellent series on evaluation, you'll get the complete picture
today with the final instalment. In this article, Martin turns
again to the issue of return on investment, this time analysing
the pros and cons of control groups and the benefits of
benchmarking with a root cause analysis. If you've missed any of
Martin's articles you can access them from this latest

And staying with the theme of ROI, in "Proving the More In More
Out Principle", Michael Brown, offers his tips on measuring the
business impact of training and argues this measure should
become as commonplace as the happy sheet.

Follow the links below for more on these articles and more.

Kind regards

Claire Savage
Editor, TrainingZONE
mailto:[email protected]

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News and features
To keep up to date with training news visit TrainingZONE
daily. This week's highlights:

Feature: Evaluation Part 4 - Taking Control for ROI
In the final part of this series, Martin Schmalenbach looks at
the pros and cons of control groups and how to get an accurate
picture of ROI.

Education Policy 'Failing to Address Skills Shortages'
Institute of Directors claims that Government policies on
education and training are doing nothing to plug the UK's
productivity gap.

Parkin Space: Change is the Only Certainty
"If you want to thrive as a training professional, you had
better be good at being an agent of change." Godfrey Parkin
gazes into his crystal ball and sees changes ahead.

The Way I See It... Proving the More in More Out Principle
Michael Brown argues that a small increase in your training
investment can generate measurably better business impact.

Feature: Responsibility, Competence and Change: Compliance 2005
Peter Freeman looks at the challenges facing training managers
in the financial sector in the coming year.

Managers Need Training in Business Benefits of Diversity
The CIPD spells out the bottom line on diversity.

Politicians Warned 'Immigration Plugs Skills Gap'
Current political debate about immigration needs to take into
account recruitment difficulties and skills shortages faced by

Resources: Organisational Development
TrainingZONE has 20 organisational development toolkits and
documents. These can be accessed separately or as one folder -
saving at least a third off the price of the individual
documents. The folder includes: Organisations and the New
Science; The Learning Bank Professional development and
innovation Competence Culture and Skills Benchmarking.
Browse all documents in the TrainingZONE Library:

Catch-up with the latest questions being asked by the

Kathleen Hopper would like to make a change from IT trainer to
coach and would like some advice on how to start.

Colette Johnson is looking for material for a training session
on ownership.

Lisa Hodge needs some pointers on how to tailor a feedback form
for people with basic skills and ESOL concerns.

John Morgan wants to know how to improve his skills in
developing new sales people and his own career in training.

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Copyright (c) 2005 Sift Group Ltd. All rights reserved.
May be reproduced in any medium for non-commercial purposes
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Tel:+44 (0)117 915 9600 Fax:+44 (0)117 915 9630 ISSN 1474-2225


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