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TrainingZONE Newswire - Issue 361
6 June 2005
https://www.trainingzone.co.uk
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*** TOP FEATURES ***** TOP FEATURES ***** TOP FEATURES ***
1. Feature: Team Building and Virtual Teams
2. Feature: Boost your Impact
3. Parkin Space: The Definition of Training Needs Analysis
4. The Way I See It... The True Impact of the DDA
5. Training Evaluation Is Mixed Bag
*** TOP FEATURES ***** TOP FEATURES ***** TOP FEATURES ***
Editor's note
=============
The growth in teleworking means that co-workers may not be in
the same time zone let alone the same city, but what impact does
that have on building the bonds needed for team to work well and
trust each other? In the first of a month-long focus on team
development, Peter Thomson, Director of Future Work Foundation
at Henley Management College, looks at how to build a successful
"virtual" team.
https://www.trainingzone.co.uk/item/140443/680/608/626
Elswewhere this week, Godfrey Parkin goes in search of the true
definition of a TNA and Hugh Alford offers some tips on to
improve trainer innovation and success.
Regards
Claire Savage
Editor, TrainingZONE
mailto:editor@trainingzone.co.uk
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News and features
=================
To keep up to date with training news visit TrainingZONE
daily. This week's highlights:
https://www.trainingzone.co.uk/news/home.html
Team Building and Virtual Teams - a Contradiction in Terms?
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Peter Thomson, Director of Future Work Foundation at Henley
Management College, looks at how to build a successful team even
when members are miles apart.
https://www.trainingzone.co.uk/item/140443/680/608/626
Parkin Space: The Definition of Training Needs Analysis
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"It is clear that 'TNA', rather like 'e-learning' or
'evaluation' is one of those Alice in Wonderland terms that
means exactly what you want it to mean."
https://www.trainingzone.co.uk/item/141818/680/608/626
Feature: Boost your Impact
-----------------------------
Hugh Alford, an experienced trainer for TACK International,
shares his thoughts on ways to improve trainer innovation and
success.
https://www.trainingzone.co.uk/item/141507/680/608/626
You've asked. We've listened.
/---------------------------------------------------------------
By popular demand, CreativityWorks is
taking its innovative cartoon drawing for trainers workshop on
the road. First stop Manchester! Click here to find out more.
https://www.trainingzone.co.uk/adredirect/creativityworks.html
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The Way I See It... The True Impact of the DDA
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Rick Williams maintains that Part II of the Disability
Discrimination Act is but the tip of the iceberg when it comes
to the true implications of the DDA on companies.
https://www.trainingzone.co.uk/item/141499/680/608/626
Training Evaluation Is Mixed Bag
-----------------------------------
Survey shows that 60% of HR professionals admitted to having no
specific budget in place for the measurement and evaluation of
training initiatives.
https://www.trainingzone.co.uk/item/141809/680/608/626
Case Study: Norwich & Peterborough Remortgages Training Methods
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How Norwich and Peterborough Building Society turned the new era
of regulatory compliance into an opportunity to overhaul and
update the company's staff training and development resources.
https://www.trainingzone.co.uk/item/140917/680/608/626
Trainer's Tip: Prioritising Training Needs
-------------------------------------------
Andrew Laycock offers an insight into how, as a training
manager, he helped managers prioritise training needs.
https://www.trainingzone.co.uk/item/141607/680/608/626
Training Journal - the only magazine dedicated to the learning
and development professional.
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A monthly dose of Inspirational articles that will take your
training to new levels Education from thoughtful pieces that
will stretch and extend you Information on what is new in the
training world.
Click here to receive a sample issue
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Community
=========
Resources: Customer Service Documents
-------------------------------------
An indispensable selection of materials, which includes:
Diagnostic questions around customer service
Customer service slideshows
Building Long-Term Customer Focus Handbook
Customer service training course
https://www.trainingzone.co.uk/doc/1497
Browse all documents in the TrainingZONE Library:
https://www.trainingzone.co.uk/ppv
Any Answers
-----------
Catch-up with the latest questions being asked by the
community:
https://www.trainingzone.co.uk/anyanswers/index.html
Tim Clark needs exercises for political awareness training.
https://www.trainingzone.co.uk/item/141825/728/608/626
Elsa Mailloux is about to set up a training department and asks:
"Where do I start?"
https://www.trainingzone.co.uk/item/141752/728/608/626
Jennifer McGowan needs some advice about stress management
training for managers.
https://www.trainingzone.co.uk/item/141827/728/608/626
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https://www.trainingzone.co.uk ISSN 1474-2225
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