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TrainingZONE Newswire #361- Boost your impact; virtual team building


TrainingZONE Newswire - Issue 361
6 June 2005

1. Feature: Team Building and Virtual Teams
2. Feature: Boost your Impact
3. Parkin Space: The Definition of Training Needs Analysis
4. The Way I See It... The True Impact of the DDA
5. Training Evaluation Is Mixed Bag

Editor's note
The growth in teleworking means that co-workers may not be in
the same time zone let alone the same city, but what impact does
that have on building the bonds needed for team to work well and
trust each other? In the first of a month-long focus on team
development, Peter Thomson, Director of Future Work Foundation
at Henley Management College, looks at how to build a successful
"virtual" team.

Elswewhere this week, Godfrey Parkin goes in search of the true
definition of a TNA and Hugh Alford offers some tips on to
improve trainer innovation and success.


Claire Savage
Editor, TrainingZONE

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News and features
To keep up to date with training news visit TrainingZONE
daily. This week's highlights:

Team Building and Virtual Teams - a Contradiction in Terms?
Peter Thomson, Director of Future Work Foundation at Henley
Management College, looks at how to build a successful team even
when members are miles apart.

Parkin Space: The Definition of Training Needs Analysis
"It is clear that 'TNA', rather like 'e-learning' or
'evaluation' is one of those Alice in Wonderland terms that
means exactly what you want it to mean."

Feature: Boost your Impact
Hugh Alford, an experienced trainer for TACK International,
shares his thoughts on ways to improve trainer innovation and

You've asked. We've listened.
By popular demand, CreativityWorks is
taking its innovative cartoon drawing for trainers workshop on
the road. First stop Manchester! Click here to find out more.

The Way I See It... The True Impact of the DDA
Rick Williams maintains that Part II of the Disability
Discrimination Act is but the tip of the iceberg when it comes
to the true implications of the DDA on companies.

Training Evaluation Is Mixed Bag
Survey shows that 60% of HR professionals admitted to having no
specific budget in place for the measurement and evaluation of
training initiatives.

Case Study: Norwich & Peterborough Remortgages Training Methods
How Norwich and Peterborough Building Society turned the new era
of regulatory compliance into an opportunity to overhaul and
update the company's staff training and development resources.

Trainer's Tip: Prioritising Training Needs
Andrew Laycock offers an insight into how, as a training
manager, he helped managers prioritise training needs.

Training Journal - the only magazine dedicated to the learning
and development professional.
A monthly dose of Inspirational articles that will take your
training to new levels Education from thoughtful pieces that
will stretch and extend you Information on what is new in the
training world.
Click here to receive a sample issue

Resources: Customer Service Documents
An indispensable selection of materials, which includes:
Diagnostic questions around customer service
Customer service slideshows
Building Long-Term Customer Focus Handbook
Customer service training course

Browse all documents in the TrainingZONE Library:

Any Answers
Catch-up with the latest questions being asked by the

Tim Clark needs exercises for political awareness training.

Elsa Mailloux is about to set up a training department and asks:
"Where do I start?"

Jennifer McGowan needs some advice about stress management
training for managers.

Worried about delivering training cost effectively?
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information and training over the web. You'll cut down on admin
as well as travel costs, leaving your people better informed,
more productive and more satisfied.
Click here to find out more

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Copyright (c) 2005 Sift Group Ltd. All rights reserved.
May be reproduced in any medium for non-commercial purposes
as long as attribution is given.

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Tel:+44 (0)117 915 3344 Fax:+44 (0)117 915 9630 ISSN 1474-2225


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